Date Posted: 09/02/2026
Hiring Organization: Rose International
Position Number: 506794
Industry: Government
Job Title: Customer Service Representative
Job Location: Peekskill, NY, USA, 10566
Work Model: Onsite
Shift: 7:30 AM - 5:00 PM (Monday-Friday)
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 26
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Customer Service, Data Entry, Receptionist, Verbal Communication, Written Communication
Experience Desired: Previous customer service, administrative, or clerical experience (1 yrs); Comfortable working with computers and learning specialized systems (1 yrs); Ability to remain patient and courteous while working with a high volume of customers (1 yrs); Ability to work independently while maintaining consistent service and accuracy (1 yrs)
Required Minimum Education: High School Diploma or equivalent
Job Description
**Our pay rate is competitive based on the Client’s desire for the best overall value. Pay rate is determined based on skills required, years of experience, and specific Client requirements.**
Required Education:
• High School Diploma or Equivalent
Required Skills, Experience, and Knowledge:
• Previous customer service, administrative, or clerical experience
• Strong attention to detail and accuracy
• Comfortable working with computers and learning specialized systems
• Ability to follow detailed procedures and established guidelines
• Professional communication and interpersonal skills
• Ability to remain patient and courteous while working with a high volume of customers
• Ability to work independently while maintaining consistent service and accuracy
Customer Service Representative Job Responsibilities:
• Greet customers and provide professional, courteous assistance
• Review customer paperwork for completeness and accuracy
• Manage customers through the designated queuing system
• Conduct and grade vision tests according to established procedures
• Accurately enter passing vision test results into the computer system
• Assist customers with self-service kiosks
• Take photographs for driver's licenses and other required identification
• Proctor tests and ensure established testing procedures are followed
• Follow all applicable procedures for handling customer information and documentation
• Maintain a professional and welcoming environment while assisting customers throughout the day
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
EMPLOYEE COMMENTS