Date Posted: 10/01/2026
Hiring Organization: Rose International
Position Number: 508494
Industry: Education
Job Title: Master Scheduler - Radiology & Diagnostic Imaging
Job Location: Arcadia, CA, USA, 91007
Work Model: Onsite
Shift: 8AM-4:30PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 28.00
Max Hourly Rate($): 31.00
Must Have Skills/Attributes: Call Center, HIPAA, Radiology, Scheduling
Experience Desired: Call center experience (2 yrs); Radiology scheduling experience (2 yrs); MACS Enterprise scheduling experience (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High school Diploma or equivalent
Required Experience, Knowledge & Skills:
• Radiology scheduling experience
• Call center experience
Preferred Experience, Knowledge & Skills:
• Front desk experience
• MACS Enterprise scheduling experience
Job Summary:
Responsible for coordinating patient scheduling and registration activities for Diagnostic Imaging services while providing exceptional customer service. Serves as the primary point of contact for patients, referring providers, and imaging staff, ensuring accurate scheduling, proper exam preparation, and efficient patient flow throughout the department.
Job Responsibilities:
• Schedule and coordinate patient appointments for Imaging modalities including:
• Ultrasound (US)
• X-Ray (XR)
• Magnetic Resonance Imaging (MRI)
• Nuclear Medicine (NM)
• Computed Tomography (CT)
• Vascular Ultrasound
• Answer and manage high volumes of inbound and outbound telephone calls in a professional, courteous, and timely manner
• Obtain and verify patient demographic, insurance, and ordering provider information to ensure accurate appointment scheduling
• Provide patients with detailed exam preparation instructions, including fasting requirements, contrast preparation, medication guidelines, and arrival times
• Verify physician orders for completeness and accuracy and communicate with providers when clarification is needed
• Coordinate appointment scheduling based on modality-specific protocols, exam urgency, patient needs, and department availability
• Maintain knowledge of scheduling guidelines, imaging protocols, and departmental workflows
• Serve as front desk support as needed, greeting patients and visitors in a professional and welcoming manner
• Register, check in, and dispatch patients while ensuring patient confidentiality and adherence to HIPAA regulations
• Coordinate patient flow between waiting areas, technologists, nursing staff, and providers to maximize efficiency and patient satisfaction
• Communicate scheduling changes, delays, and special instructions to patients and imaging staff
• Respond to patient inquiries and resolve scheduling concerns with professionalism and empathy
• Monitor departmental work queues and address scheduling requests in a timely manner
• Collaborate with technologists, nurses, radiologists, providers, and ancillary departments to ensure smooth operations and quality patient care
• Maintain accurate documentation in the electronic medical record (EMR) and scheduling systems
• Assist with departmental administrative duties, reports, and special projects as assigned
• Adhere to organizational policies, safety standards, customer service expectations, and regulatory requirements
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
EMPLOYEE COMMENTS