Basic Qualifications:
• 2+ years in a Data Center Engineering Role
• 2+ years Linux troubleshooting experience.
• 2+ years server hardware troubleshooting experience.
Preferred Qualifications:
• Experience with structured network cabling installation, termination, and testing (copper and fiber).
• Experience with network configuration and troubleshooting.
• Familiarity with server hardware components and troubleshooting.
• A+ plus certification.
Suggested Skills:
• Structured cabling and cable management
• Communication
• Problem-solving
• Attention to detail
Client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps toa ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
As an Associate Data Center Technician, you will be responsible for troubleshooting all failed hard drives and DIMM's. You will also be responsible for the installation of new SSD and NVME into existing servers, as well as the installation, routing, termination, and testing of copper and fiber network cabling within the data center. You will be mentored by level 2 data center technicians and assist them with various server maintenance tasks as necessary. You must have basic server component add/remove experience and entry level Linux troubleshooting skills. The quality of the work performed will have a direct impact on the stability and performance of the company's enterprise computer systems. Being a global company, down-time is measured in minutes, so responsiveness and effectiveness during system outages are critical. You will be working directly with the local site supervisor, who will give you direction and assign your workload.
This position will work directly with Client's contracted Data Center Technicians and Senior Data Center Technicians who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. This position will also work with Client full-time engineers as points of escalation.
Primary Responsibilities will include:
• Installation, routing, termination, and testing of structured network cabling (Cat5e/Cat6/Cat6a copper and fiber optic) between servers, patch panels, switches, and racks.
• Dressing, labeling, and management of network cabling in accordance with Client and industry (TIA/EIA) standards to maintain clean, serviceable, and well-documented cable runs.
• Troubleshooting and resolution of cabling and physical-layer connectivity issues, including testing and certifying cable runs and replacing faulty cables or connectors.
• Troubleshooting and resolution of failed hard drives and failed DIMM's within server nodes.
• Installation of new SSD and NVME hard drives into existing servers.
• Troubleshooting and resolution of console connectivity issues.
• Troubleshooting and resolution of all power supply and RDU (power strip) related issues.
• Troubleshooting and resolution of all tier 1 server hardware break fix issues.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation.
• Secondary Responsibilities will include, but not limited to:
• Assisting Data Center Technicians in OS level troubleshooting and network troubleshooting.
• Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third-party ITAM vendor to pick up.
• Ensure Client's data center house rules are being followed and immediately report any concerns to leadership.
• Ensure Client's data center cleanliness, any issues with cleanliness must be reported to leadership.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
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