Date Posted: 09/02/2026
Hiring Organization: Rose International
Position Number: 506853
Industry: Automotive
Job Title: Customer Service Representative
Job Location: Sharon Hill, PA, USA, 19079
Work Model: Onsite
Shift: M-F & 8.00 AM - 5.00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 20.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Customer Support, Data Entry, MS Office, Office Skills, Sales, Supply Chain
Experience Desired: Inside sales or customer service experience (2-5 yrs); Experience processing quotes, orders, sourcing products, and managing customer accounts (2-5 yrs); Experience utilizing ERP systems, inventory management platforms, or supply chain systems (2-5 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education
• High School Diploma or Equivalent
Required Qualifications
• Strong customer service and communication skills
• Experience in sales, customer service, or inside sales environments
• Proficiency with Microsoft Excel
• Working knowledge of Microsoft Office applications, including Word and Outlook
• Strong organizational and time management skills
• Ability to multitask and prioritize responsibilities
• Strong attention to detail and accuracy
• Ability to communicate effectively through phone and email
• Problem-solving and customer resolution skills
• Ability to work independently and within a team environment
Preferred Qualifications
• Industrial distribution experience
• Knowledge of industrial products
• Experience with supply chain or inventory management systems
• Experience sourcing products and negotiating pricing
• Inside sales experience in a manufacturing or distribution environment
Job Overview
Our Customer Service Representatives (Inside Sales) provide industry-leading customer support while serving as a key point of contact for customers and suppliers. This role combines customer service, inside sales, order management, and product sourcing responsibilities to ensure customers receive the products and services they need.
The ideal candidate is customer-focused, detail-oriented, and proactive, with the ability to build strong relationships, manage multiple priorities, and identify opportunities to increase sales while delivering exceptional service.
Job Duties
Customer Service & Sales Support
• Respond to customer inquiries via phone and email
• Provide product information, pricing, and quotations
• Process customer orders accurately and efficiently
• Promote company products and generate sales opportunities
• Build and maintain strong customer relationships
Order Management
• Source products to fulfill customer requirements
• Coordinate orders with suppliers and internal teams
• Monitor order status and communicate updates to customers
• Expedite backorders and resolve delivery issues
• Ensure timely and accurate order fulfillment
Inventory & Shipping Support
• Assist with pulling inventory as needed
• Support shipment preparation and order processing
• Coordinate with warehouse and operations teams to meet customer needs
Returns & Issue Resolution
• Assist customers with returns and exchanges
• Troubleshoot order, product, or service concerns
• Resolve customer issues professionally and efficiently
• Ensure a positive customer experience throughout the process
Vendor & Supplier Coordination
• Interact with suppliers to source products and secure availability
• Negotiate sales and purchase pricing when appropriate
• Maintain effective relationships with vendors and business partners - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
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