NEW JOB OPENING
CUSTOMER SERVICE & ADMINISTRATIVE REPRESENTATIVE
IN Edison, NJ, USA!

 

Date Posted: 11/09/2026
Hiring Organization: Rose International
Position Number: 510536
Industry: Insurance
Job Title: Customer Service & Administrative Representative
Job Location: Edison, NJ, USA, 08837
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 24.00
Max Hourly Rate($): 26.00
Must Have Skills/Attributes: Customer Service, MS Excel, MS Office, Written Communication
Experience Desired:
Should have experience in a customer service or administrative role (2+ yrs),
Strong computer skills with proficiency in the Microsoft Office Suite (2+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma or Equivalent



Required Qualifications/Skills/Experience:

• Ideal candidate should have experience in a customer service and/or administrative role

• Excellent written and verbal communication skills

• Strong computer skills with proficiency in the Microsoft Office Suite

• Proven ability to multi-task effectively

• Demonstrated professionalism, reliability, and strong organizational skills.

• Basic Excel Skills



Customer-Facing Role: Serve as the first point of contact for both internal and external customers, providing a professional and welcoming experience. Responsibilities include greeting visitors, managing inquiries through reception and phone channels, and assisting customers at the service counter while ensuring requests are handled promptly and efficiently.



Job Duties:

• Provide excellent day-to-day customer service to agents, clients, and Field Management, in person, over the phone, or via electronic communication

• Assist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment

• Coordinate underwriting requirements for new insurance applications by interacting with agents, clients, outside medical vendors, and underwriters

• Assist in the training and development of agents in the areas of underwriting and new business (presentations, face to face, virtually)

• Facilitate the onboarding of new agents by processing their contracts and licenses

• Answer incoming calls and greet guests

• Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.