Required Education:
• Bachelor’s degree in web design, Digital Media, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience
Required experience:
• Experience in website management, digital accessibility, UX design, or content strategy (3+ Years)
• Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards
• Experience with Adobe Experience Manager (AEM) and website governance practices
• Familiarity with accessibility testing tools (e.g., WAVE, Axe, Siteimprove, or similar)
• Strong understanding of user-centered design and plain language principles
Preferred experience:
• Accessibility certifications (e.g., CPACC, WAS, or equivalent)
• Experience working in government, public sector, or large enterprise environments
• Experience supporting intranet platforms and external public-facing websites
Tools & Equipment:
• Accessibility testing tools (e.g., WAVE, Axe, Siteimprove)
• Content Management Systems (CMS) platforms
• Web analytics tools (e.g., Google Analytics)
• Design tools (e.g., Adobe Creative Suite, Figma)
• Microsoft Office/collaboration tools (Teams, SharePoint)
Job Overview:
The Accessibility Website Specialist (Contingent Worker) supports the client in modernizing and maintaining accessible, user-centered HR websites. This role is responsible for ensuring ADA Level AA compliance across both internal (teamtn.gov/hr) and external (tn.gov/hr) platforms while improving content quality, usability, and engagement.
A typical workday includes reviewing web pages for accessibility issues, collaborating with HR teams to update content, testing user experience improvements, and developing guidance for content creators. The Accessibility Website Specialist may conduct accessibility scans, participate in redesign discussions, create accessible graphics, and provide training sessions. By ensuring ADA compliance and improving content design, the Accessibility Website Specialist helps eliminate barriers, enhances equitable access to information, and strengthens public trust. This role also contributes to long-term operational improvements by establishing sustainable accessibility and content governance practices.
The position contributes directly to the State’s digital accessibility goals by identifying and remediating barriers, implementing best practices in inclusive design, and supporting the Centers of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance, governance processes, and cross-functional training.
Job Responsibilities:
• Website Accessibility Compliance: Conduct audits and implement updates to ensure internal and external HR websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues
• Content Refinement and Optimization: Review, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public
• Website Redesign Support: Collaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model
• Accessibility Training and Guidance: Provide training and resources to HR staff and content contributors on accessibility standards, inclusive design, and compliant content practices
• Governance and Review Processes: Establish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance
• User Experience (UX) Enhancement: Analyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction
• Graphic Design Support: Develop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
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