NEW JOB OPENING
VEHICLE DIAGNOSTIC SPECIALIST
IN Torrance, CA, USA!

 

Date Posted: 05/05/2025
Hiring Organization: Rose International
Position Number: 482165
Job Title: Vehicle Diagnostic Specialist
Job Location: Torrance, CA, USA, 90501
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 30
Min Hourly Rate($): 25.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Automotive, Call Center, Help Desk

 

Job Description
Min Hourly Rate($): 25.00

Max Hourly Rate($): 28.00



Qualifications:

- Excellent verbal communication skills, especially with experience in a call center environment.

- Ability to convey technical information clearly and concisely.

- Some experience with automotive diagnostic scan tools.

- Strong oral and written communication skills.

- Ability to document processes and communicate effectively with team members.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access).

- Experience with enterprise-level computer Wi-Fi networking and configuration.



Position Overview:

We are seeking an experienced Dealer Application Support Specialist to join our team. This role is ideal for candidates with call center experience, particularly with installing software applications in Microsoft Windows Operating Systems, experienced in computer Wi-Fi networking management and have some background in automotive diagnostic scan tools. The select candidate will work in a collaborative environment with a range of various tasks to support our franchised dealerships. We encourage you to apply.



Responsibilities:

The selected candidate will be responsible for maintaining quality assurance processes related to dealer diagnostic software. Additionally, you’ll provide technical support to internal and external customers, ensuring smooth software installation and configuration.



Your daily tasks may include:



Tier 2 Technical Support:

- Assist with escalated software installation and configuration issues (escalated from Tier 1 group).

- Troubleshoot and resolve technical queries promptly.

- Ensure software functionality aligns with dealership needs.

- Monitor market feedback, identify hardware/software issues, track issues.



Vehicle Diagnostics and Reprogramming:

- Conduct on-vehicle validation of dealer software and tools as required.

- Collaborate on tasks related to vehicle diagnostics and software reprogramming.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

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