Date Posted: 02/12/2026
Hiring Organization: Rose International
Position Number: 496981
Industry: Automotive
Job Title: IT Infrastructure End User Specialist
Job Location: Greer, SC, USA, 29651
Work Model: Onsite
Shift: 8am-5pm Occasional overtime, weekend and holiday work are required.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 9
Min Hourly Rate($): 47.00
Max Hourly Rate($): 65.00
Must Have Skills/Attributes: Active Directory, Android
Experience Desired: Deploy, configure, and maintain IT end user infrastructure components such as laptops, mobile devic (2 yrs)
Required Minimum Education: Associate’s Degree
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
***This position requires occasional after-hours, weekend, and holiday work***
Required Education/Experience:
• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience
Preferred Licenses/Certifications:
• ITIL certification
• CompTIA A+, CompTIA Network+
• AWS CCP / Azure Fundamentals or similar
• PMI CAPM, PMP
Required Qualifications:
• 5+ years of experience managing enterprise end user IT systems, including end user software systems, client virtualization, hardware, and security concepts.
• Windows 10/11, Active Directory
• Office 365 product suite, including OneDrive and Microsoft Teams Rooms (video conferencing)
• Acronis DR
• LAN/WAN networking (DNS, DHCP, TCP/IP, etc)
• Routers, switches, access points, and firewalls (including rules)
• Laptops, printers, Zebra scanners (Android), radios, IoT devices o Collaboration toolsets (JIRA, Confluence, SharePoint, Microsoft Teams)
• 5+ years of experience demonstrating strong communication skills in IT environments
• Strong customer service mindset is required
• 2+ years of junior leadership experience, mentoring teams or managing IT projects
• Demonstrate 2+ years of experience in supplier/vendor management
• Apply 1+ years of agile methodology principles in IT infrastructure projects
• Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency
Preferred Qualifications:
• Experience in manufacturing environments is preferred
Preferred Training:
• 6 Sigma / LEAN methodology
• 5S/6S methodology
Responsibilities:
• Serve as a subject matter expert (SME) for IT end user systems, including how they interface with cloud platforms (AWS, Azure), storage solutions (SAN, NAS), cybersecurity frameworks (firewalls, intrusion prevention, encryption), and other infrastructure (mobile devices, video conferencing systems)
• Deploy, configure, and maintain IT end user infrastructure components such as laptops, mobile devices, printers, and peripherals
• Oversee vendor management and collaborate with external providers for the deployment and support of IT end user services
• Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards
• Manage ITIL processes, including problem and change management, incident response, and configuration management to ensure service stability and operational efficiency
• Manage escalations of unresolved, singular incidents or service requests after an end user escalation
• Document IT end user infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement
• Lead end user infrastructure lifecycle management, including upgrades, patching, and decommissioning to maintain system reliability and security
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives
• Provide technical leadership and mentorship to junior technicians, ensuring adherence to IT standards and driving skill development
• Research and evaluate emerging technologies, including automation, cloud native services, and AI-driven IT operations to drive innovation and efficiency
• Communicate end user infrastructure strategies and solutions to technical and non-technical stakeholders ensuring clarity in decision-making processes
• Serves as an IT project manager for small-medium sized projects overseeing resources assigned, conducting status meetings, and effectively communicating project status to stakeholders as delegated by the Supervisor
• Perform other duties as assigned by management - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
EMPLOYEE COMMENTS