Date Posted: 04/13/2026
Hiring Organization: Rose International
Position Number: 499683
Industry: Government/Staffing
Job Title: Data Migration Field Support Technician
Job Location: Boise, ID, USA, 83701
Work Model: Onsite
Shift: Regular
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 20.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Document Review, Documentation, Documentum, Email Archiving
Experience Desired: Previous State government experience is highly desired (2 yrs)
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
****Due to the onsite requirement, the client will only consider local candidates****
Preferred Education:
• Bachelor’s Degree
Required Qualifications / Skills / Experience:
• Minimum 3 years of IT support experience
• Minimum 3 years of customer service experience, including prioritizing and addressing user issues and tickets
• Minimum 2 years of experience onboarding users to Microsoft 365, including SharePoint, OneDrive, and Outlook
• Minimum 2 years of experience migrating end-user emails and documents to Microsoft 365 (Outlook and OneDrive)
• Strong experience with hardware deployments, including desktops, laptops, and peripheral devices
• Experience with data migration from legacy systems to M365
• Strong communication and interpersonal skills
• Ability to prioritize tasks and support end users in a fast-paced environment
• Ability to work independently and provide timely customer support
Preferred Qualifications / Skills / Experience:
• Experience troubleshooting and maintaining Active Directory users, computers, groups, and policies (2 years)
• Experience troubleshooting Microsoft Windows 10 and 11 (2 years)
• Experience troubleshooting Microsoft Office 2016, including mail, calendar, and contacts (2 years)
• Experience with basic network configuration and troubleshooting (wired and wireless, ping, traceroute) (1 year)
• Knowledge of court processes and court information systems
• Experience with mobile device configuration and support
Data Migration Field Support Technician Overview:
The Data Migration Field Support Technician supports data migration and IT field services for the client. This role involves deploying hardware, migrating user data to Microsoft 365, and providing technical support for end users. The position requires strong technical troubleshooting skills, customer service expertise, and the ability to work onsite while collaborating with IT teams and staff. The technician plays a key role in ensuring smooth transitions from legacy systems to modern cloud-based platforms while maintaining high levels of service and operational efficiency
Job Duties:
• Provide data migration support, including transferring emails and documents to Microsoft 365
• Perform installation, configuration, and troubleshooting of desktops, laptops, printers, and peripheral devices
• Coordinate and execute data migration from decommissioned devices to new systems
• Install, configure, and maintain software on mobile devices
• Provide responsive end-user support and resolve technical issues in a timely manner
• Work closely with IT leadership and court staff to prioritize tasks and projects
• Assist with equipment shipments, inventory tracking, and surplus processing
• Maintain accurate records of hardware and asset inventory
• Support office moves, additions, and changes for court staff
• Communicate with users regarding issue status, resolutions, and task completion
• Escalate issues to technical teams as necessary
• Collaborate with IT staff to test and validate new hardware and applications
• Attend meetings and support ongoing IT initiatives
Additional Information: Travel is required - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
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