NEW JOB OPENING
SURETY UNDERWRITING ASSISTANT
IN Indianapolis, IN, USA!

Required Education:

• High School Diploma or equivalent



Required Qualifications/Skills/Experience:

• Minimum 1 year of experience supporting complex transactions

• Proficiency with Microsoft Outlook, SharePoint, Excel, and Microsoft Teams

• Strong written and verbal communication skills

• Exceptional customer service skills

• Strong multitasking and organizational abilities

• Dependable and reliable in a fast-paced environment

• Advanced critical thinking and problem-solving skills

• Strong time management and prioritization skills

• Ability to work independently and as part of a team

• Experience with data entry, document preparation, electronic filing, and administrative support

• Ability to learn new software and systems quickly

• Commitment to producing accurate, high-quality work



Preferred Qualifications/Skills/Experience:

• 3+ years of experience in a Surety Underwriting Assistant role or within the Property & Casualty (P&C) insurance industry

• Experience supporting surety underwriting transactions

• Proficiency with Adobe Acrobat

• Proficiency with Microsoft PowerPoint



Surety Underwriting Assistant Overview:

• The Surety Underwriting Assistant provides administrative and underwriting support within a National Bond Center environment

• This role supports underwriting operations through a combination of customer service, data entry, document processing, and transaction management activities

• The position serves as a key point of contact for agents, clients, underwriters, and internal stakeholders, assisting with bond transactions, endorsements, agency updates, and underwriting support functions

• The role involves a significant amount of clerical and administrative work, including entering bond information into internal systems, preparing and processing documents, maintaining electronic records, and supporting underwriting teams

• The Surety Underwriting Assistant is expected to communicate effectively with internal and external customers, respond to inquiries, and ensure a high level of customer satisfaction

• Success in this role requires strong attention to detail, excellent organizational skills, the ability to manage multiple priorities simultaneously, and a commitment to accuracy

• Candidates should be comfortable working in a fast-paced environment, adapting to changing priorities, and collaborating with cross-functional teams while maintaining a high level of professionalism and service



Job Duties:

• Support agents with inquiries related to the online Surety Agency portal

• Process surety business transactions through bond and data entry systems

• Prepare and execute new bonds, riders, renewals, cancellations, endorsements, and reinstatements

• Enter rates, codes, and underwriting information into internal systems

• Communicate with underwriters, internal staff, agents, clients, attorneys, territory managers, and IT personnel

• Prepare, review, and verify documents for accuracy prior to processing

• Maintain electronic files and documentation

• Assist with billing, premium, and commission discrepancies

• Provide administrative and clerical support

• Perform data entry and form completion

• Support process improvement initiatives

• Respond to customer inquiries and provide follow-up support

• Participate in special projects and additional assignments as needed

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**