NEW JOB OPENING
SENIOR UX ARCHITECT - DIGITAL BANKING & PAYMENTS
IN CHARLOTTE, NC, USA!

 

Date Posted: 10/30/2026
Hiring Organization: Rose International
Position Number: 510117
Industry: Financial Services
Job Title: Senior UX Architect - Digital Banking & Payments
Job Location: Charlotte, NC, USA, 28202
Work Model: Hybrid
Work Model Details: Approximately 3 days per week onsite
Shift: Monday - Friday; Core Hours 8:00 AM - 5:00 PM Eastern (flexible)
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 60.00
Max Hourly Rate($): 70.00
Must Have Skills/Attributes: Banking/Financial, Human Design, User Experience, User Interface, User Stories, UX DESIGN, Wireframe
Nice To Have Skills/Attributes: Payment Processing, Prototyping
Experience Desired:
UX Architecture and Customer-Facing Digital Experience Design (5-8 yrs),
User Flows, Wireframes, Conceptual Models, and Interactive Prototyping (5 yrs),
Human-Centered Design, Accessibility, and Usability (5 yrs),
Cross-Functional Collaboration with Product, Development, and Business Teams (5 yrs),
Banking, Fintech, ACH, or Wire Transfer Experience (5-8 yrs)
Required Minimum Education: Bachelor’s Degree

**C2C is not available**

 

Job Description

Note:
Work Location
Preferred Location:
• Charlotte, NC 28202.

Other Eligible Eastern Time Zone Hubs:
• Atlanta, GA 30328.
• Cincinnati, OH 45226, or Cincinnati, OH 45202.
• New York, NY 10036.
Final hub selection is subject to client approval.


Required Education
• Bachelor’s degree

Required Experience
• 5–8 years of professional experience in UX design, UX architecture, or a closely related field.
• Experience designing customer-facing digital applications and interfaces.
• Experience developing user flows, conceptual models, wireframes, and interactive prototypes.
• Experience collaborating with product owners, business analysts, developers, testers, and cross-functional stakeholders.
• Experience applying human-centered design principles to improve usability and accessibility.
• Experience reviewing design artifacts and evaluating interaction patterns to ensure consistent user experiences.

Preferred Experience
• Experience in banking, financial services, or fintech.
• Experience designing digital payment experiences, particularly wire transfers and ACH payment workflows.
• Experience working on complex enterprise applications or transactional digital platforms.
• Experience collaborating with distributed teams, including offshore development or design teams.
• Experience working in highly regulated industries.

Required Skills
• User Experience (UX) Architecture
• User-Centered and Human-Centered Design
• User Flows and Conceptual Models
• Wireframing and Interactive Prototyping
• Information Architecture
• Interaction Design
• Accessibility and Usability Principles
• Digital Experience Design
• Design Consistency and Pattern Evaluation
• Cross-Functional Collaboration
• Requirements Analysis and Interpretation
• Strong Written and Verbal Communication
• Analytical Thinking and Problem-Solving
• Attention to Detail
• Stakeholder Management
• Ability to Communicate Design Decisions and Recommendations

Preferred Skills
• Digital Banking and Payment Workflows
• ACH and Wire Transfer Processes
• Financial Services or Fintech Domain Knowledge
• Enterprise Design Systems and Interaction Patterns
• Experience with Complex Transactional Workflows
• Distributed and Offshore Team Collaboration
• Experience with Compliance-Driven Digital Experiences

Position Summary
The client is seeking an experienced Senior UX Architect to design and enhance intuitive, accessible, and consistent customer-facing digital banking experiences, with a particular focus on wire transfers and ACH payments.

This role involves planning and developing user experience architectures across digital platforms, translating complex business and technical requirements into effective design solutions, and ensuring consistent interaction patterns across customer touchpoints.

The selected candidate will work closely with approximately 10 other experience designers and collaborate with business analysts, product owners, developers, testers, and compliance specialists to develop user flows, wireframes, prototypes, and experience designs that balance customer needs with business and technical requirements.

The ideal candidate is a curious, detail-oriented UX professional with strong communication skills, experience designing complex digital experiences, and the ability to collaborate effectively across multiple teams.

Key Responsibilities
• Plan, design, and enhance user experience architectures for customer-facing digital banking applications and interfaces.
• Support the design of digital experiences involving wire transfers, ACH payments, and related banking transactions.
• Translate business requirements, customer needs, and technical constraints into intuitive, accessible experience designs.
• Develop conceptual models, user flows, wireframes, and interactive prototypes to communicate design concepts and decisions.
• Apply human-centered design techniques to improve the usability, accessibility, and consistency of digital experiences.
• Collaborate with product owners, business analysts, developers, testers, and compliance specialists throughout the design and development lifecycle.
• Partner with approximately 10 other experience designers across multiple teams to maintain consistent design approaches and interaction patterns.
• Evaluate existing customer experiences and identify opportunities to improve navigation, findability, usability, and overall interaction quality.
• Review design artifacts and deliverables from other designers to ensure alignment with established design standards and user experience objectives.
• Balance user needs with business priorities, technical limitations, and regulatory requirements.
• Communicate design decisions, recommendations, and trade-offs clearly to technical and nontechnical stakeholders.
• Participate in recurring design team meetings and collaborate on cross-functional initiatives.
• Coordinate design activities and deliverables with Eastern Time Zone and offshore colleagues.
• Support daily handoffs and maintain effective communication across distributed teams.
• Demonstrate curiosity, attention to detail, and a proactive approach to identifying and resolving experience design challenges.

Work Schedule
• Monday–Friday.
• Core working hours are 8:00 AM–5:00 PM Eastern, with flexibility.
• Must maintain sufficient working-hour overlap with Eastern Time Zone stakeholders and offshore teammates.
• Hybrid schedule requiring approximately 60% onsite attendance.



  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

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