NEW JOB OPENING
TRAINING SPECIALIST
IN Alameda, CA, USA!

 

Date Posted: 03/04/2026
Hiring Organization: Rose International
Position Number: 497902
Industry: Pharmaceutical/Healthcare
Job Title: Training Specialist
Job Location: Alameda, CA, USA, 94502
Work Model: Hybrid
Work Model Details: Onsite 4 days per week
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 50.00
Max Hourly Rate($): 54.75
Must Have Skills/Attributes: eLearning, Instructional Design
Experience Desired: Experience designing and delivering global, compliance-driven training programs (5+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
Required Education:

• High School or GED

• Bachelor’s degree in English, Education, Graphic Design, Instructional Design, or closely related field (or equivalent demonstrated expertise/experience)



Requirements:

• Portfolio demonstrating design aptitude, adult learning principles, and holistic instructional design (required – candidates will not be considered without portfolio)

• 5+ years of experience creating learning content in document, video/audio, and interactive formats

• LMS administration experience

• Expert-level proficiency in PowerPoint, Articulate 360/Rise 360, Adobe InDesign, and Adobe Photoshop

• Excellent video/audio editing and graphic design skills

• Excellent written, verbal, presentation, and facilitation skills

• Experience with call center technologies, CRM, or service ticket systems in a quality-focused environment

• Advanced proficiency with Microsoft Office

• Ability to work independently and manage large global curriculum projects



Overview:

The Senior Training Specialist, Service Excellence, supports Abbott Laboratories within the Abbott Diabetes Care division. This role is responsible for designing and executing global Customer Experience training strategies to ensure employees and BPO partners are fully equipped to support ADC products, technical troubleshooting, compliance and complaint handling, customer service, and quality assurance behaviors.

The position partners cross-functionally with subject matter experts to develop engaging, compliant, and scalable learning solutions delivered through document-based, video/audio, and interactive formats.



Responsibilities:

• Design, develop, and deliver global learning solutions including eLearning, ILT, virtual sessions, workshops, Train-the-Trainer programs, and structured OJT

• Conduct training needs analysis and align learning strategies with business and regulatory requirements

• Administer and maintain global LMS structure, compliance tracking, version control, and documentation

• Develop knowledge checks and evaluation tools to measure effectiveness and retention

• Coordinate training compliance and recordkeeping across regional and BPO Customer Service teams

• Collaborate with SMEs to ensure content accuracy and regulatory alignment in a highly regulated healthcare environment

• Manage external vendors supporting content development and ensure adherence to standards and timelines

• Monitor, evaluate, and report on training program effectiveness and continuous improvement initiatives

• Stay current with emerging trends in instructional design, learning technologies, and adult education
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

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