Date Posted: 02/13/2026
Hiring Organization: Rose International
Position Number: 497048
Industry: Government
Job Title: Telecomm Analyst
Job Location: Boston, MA, USA, 02116
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 60.00
Max Hourly Rate($): 65.00
Must Have Skills/Attributes: Billing, Documentation, Infrastructure, Telecom
Experience Desired: Experience analyzing and interpreting telecommunications billing data (5+ yrs); Experience tracking and monitoring KPIs (usage, costs, uptime, time to repair) (5+ yrs)
Preferred Education: Bachelor’s Degree
Job Description
***Only qualified Telecomm Analyst candidates located in the Boston, MA area will be considered due to the position requiring an on-site presence***
Preferred Education:
• Bachelor’s degree in Business Administration, Finance, Information Technology, Telecommunications, or a related field (or equivalent professional experience)
• Advanced coursework or certification in Telecommunications Management, IT Service Management, or Contract Management
Required Skills, Knowledge & Experience:
• Experience analyzing and interpreting telecommunications billing data
• Ability to identify billing discrepancies and cost-saving opportunities
• Strong analytical and data interpretation skills
• Experience tracking and monitoring KPIs (usage, costs, uptime, time to repair)
• Knowledge of telecommunications services and infrastructure
• Vendor management experience, including resolving billing disputes and service issues
• Contract review and rate validation experience
• Ability to maintain accurate records of telecommunications assets and services
• Strong reporting and presentation skills for management and stakeholders
• Understanding of E-911 location verification requirements
• Process improvement and documentation skills
Preferred Skills, Knowledge & Experience:
• Experience with ITT72 contract or similar telecommunications procurement frameworks
• Knowledge of telecommunications industry trends and emerging technologies
• Experience with telecom expense management (TEM) tools
• Continuous improvement or Lean process experience
The Telecommunications Analyst is responsible for analyzing telecommunications billing and usage data to ensure accurate billing, identify cost-saving opportunities, and optimize telecom expense management. The role supports contract oversight, vendor management, KPI tracking, asset record maintenance, and process improvement initiatives while ensuring compliance with regulatory requirements such as E-911 location verification.
Job Duties:
• Analyze and interpret telecommunications billing data to ensure accurate billing and identify cost-saving opportunities
• Develop reports and presentations to communicate findings to management and stakeholders
• Track and monitor telecommunications KPIs, including usage, costs, uptime, and time to repair
• Review contracts to ensure competitive rates and favorable terms
• Collaborate with vendors to resolve billing disputes and service-related issues
• Maintain accurate and up-to-date records of telecommunications assets and services
• Verify E-911 location information for compliance and accuracy
• Stay informed on emerging telecommunications technologies and industry trends
• Identify and implement process improvements to enhance telecom expense management efficiency
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
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You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
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