Date Posted: 11/04/2026
Hiring Organization: Rose International
Position Number: 510335
Industry: Manufacturing
Job Title: Technical Documentation & Campaign Associate
Job Location: Woodridge, IL, USA, 60517
Work Model: Onsite
Shift: Monday-Friday, 7:00 AM - 4:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Automotive, Campaign, Manufacturing, Microsoft, Technical Writing
Experience Desired:
Technical Writing & Documentation (3+ yrs),
Microsoft Excel & Reporting (2+ yrs),
Cross-Functional Collaboration (2+ yrs),
Automotive/Manufacturing Service Operations (2+ yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Required Education/Experience:
• Bachelor's or Associate's degree or Certification in Engineering Technology, Technical Communications, Business, Automotive Technology.
Required Qualifications:
• The Infant Care team is responsible for supporting field investigations, campaign execution, product quality initiatives, and problem resolution activities across the organization
• The Campaign Associate serves as a key contributor in campaign administration, data management, and operational reporting
• This position will support cross-functional teams by ensuring accurate communication of repair procedures, maintaining critical business systems, and driving data integrity across service and engineering operations.
Business Impact:
• This role provides critical support for field campaigns, technical communications, operational reporting, and system administration activities
• The position helps ensure accurate repair information reaches the field, supports timely campaign execution, maintains data integrity, and enables engineering resources to focus on technical investigations and problem resolution
• The role directly contributes to improved operational efficiency, customer satisfaction, compliance, and overall campaign effectiveness
• This version reads closer to a professional corporate requisition and provides enough depth to justify a contractor request while clearly communicating the business value of the position.
Required Technical Skills:
• Technical writing and documentation management skills.
• Experience with service methods, diagnostics, vehicle repair processes, or workshop operations.
• Understanding of vehicle systems, automotive technologies, or similar complex products.
• Experience supporting technical publications, engineering documentation, or service communications.
• Experience working within cross-functional engineering, manufacturing, or service organizations.
• Familiarity with campaign management, field actions, warranty administration, or quality improvement processes.
• Experience maintaining dashboards, reporting systems, or business intelligence tools.
• Strong problem-solving skills with the ability to identify practical and effective solutions.
• Ability to work independently while collaborating effectively across multiple business functions.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and SharePoint
• Excellent analytical and organizational skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
Responsibilities:
• Translate complex engineering concepts and corrective actions into practical, user-friendly instructions and visual content.
• Create, review, and maintain service communications, repair procedures, process documentation, and related technical publications.
• Collaborate closely with Engineering, Quality, Manufacturing, Supplier Management, and Service Operations teams to support issue resolution and campaign execution.
• Ensure technical documentation remains aligned with product improvements, engineering releases, and lifecycle management requirements.
• Maintain and update operational dashboards, reports, and key performance metrics used for business decision-making.
• Support campaign administration activities, including record maintenance, validation, tracking, and program execution across multiple systems.
• Manage asset tracking, inventory records, and supporting documentation for engineering and service-related activities.
• Identify, audit, and deactivate expired campaigns, programs, or records to maintain system accuracy and compliance.
• Conduct data validation and quality reviews to ensure reporting accuracy and consistency across business platforms.
• Assist with field investigations by gathering, organizing, and analyzing information from multiple stakeholders and systems.
• Support continuous improvement initiatives designed to increase operational efficiency, improve data quality, and enhance customer experience.
• Participate in special projects, process improvement activities, and business initiatives as assigned.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
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