NEW JOB OPENING
DESKTOP SUPPORT TECHNICAL SUPPORT ANALYST WINDOWS, NETWORK & IT SUPPORT
IN WARRENTON, VA, USA!

 

Date Posted: 09/14/2026
Hiring Organization: Rose International
Position Number: 507384
Industry: Government/Staffing
Job Title: Desktop Support Technical Support Analyst Windows, Network & IT Support
Job Location: Warrenton, VA, USA, 20187
Work Model: Onsite
Shift: Mon-Fri, 8:00AM-5:00PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 38.00
Max Hourly Rate($): 42.00
Must Have Skills/Attributes: Adobe Acrobat, Anti-Virus, Desktop Support, Troubleshooting
Experience Desired: Experience with McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software (3 yrs); Basic experience with the setup and support for IT presentations utilizing equipment and software (3 yrs); Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, related peripheral (3 yrs); Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browser (3 yrs); Basic knowledge with setup, configuration, and troubleshooting of mobile devices (3 yrs); Basic experience with IT inventory control and reporting (3 yrs); Basic experience with IT staff training via in person or electronic media (3 yrs)

**C2C is not available**

 

Job Description
REQUIRED SKILLS/ EXPERIENCE:
• Candidate must have the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered
• Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft O365, Microsoft Edge, Google Chrome, all IT assets
• Document any changes to systems, update training and system documentation, and create new procedures to solutions and issues and problems
• A clean driving record and dependable transportation is required for occasional light travel to satellite offices utilizing your personal vehicle
• Good understanding of Network and IT security
• Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each
• Possesses excellent customer service skills and is teamwork oriented
• Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner
• Possesses good organization and time management skills
• Possesses the ability to create documentation on technical issues and solutions that are easy to understand
• Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing
• Knowledge on setup, configuration, and maintenance of PC desktops, laptops, related peripheral devices (printers, scanners, etc.) and networking
• Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices
• Working knowledge of supporting and troubleshooting LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.)
• Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, calendars, distribution lists, etc.)
• Basic experience with IT inventory control, ticketing system and reporting
• Basic experience with analog and digital phone configuration and troubleshooting
• Resolve network and infrastructure issues
• Set up, configure, manage and troubleshoot routers, switches, and wireless access points
• Resolve issues related to desktop and laptop PC hardware, desktop software, general application troubleshooting, mobile devices, and various telephone systems
• Identify security vulnerabilities and report security incidents promptly
• Track end-user support activities through the ticketing system
• Monitor network and computer systems performance
• Experience with the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered. Pls highlight ON RESUME: 3 Years
• Basic experience with the setup and support for IT presentations utilizing equipment and software: 3 Years
• Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.): 3 Years
• Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browsers, Anti-Virus Software, and various software: 3 Years
• Basic knowledge with setup, configuration, and troubleshooting of mobile devices: 3 Years
• Basic experience with IT inventory control and reporting: 3 Years
• Basic experience with IT staff training via in person or electronic media: 3 Years
• Basic experience with analog and digital phone configuration and troubleshooting: 3 Years
• Working knowledge and experience with computer application installation, administration, and training: 3 Years
• Possesses professional and courteous attitude with customers, team members, and support vendors with the ability to communicate clearly & effectively: 3 Years
• Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner: 3 Years
• Possesses the ability to create IT documentation on technical issues and provide solutions that are easy to understand: 3 Years
• Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing: 3 Years

ABOUT THE ROLE: Need a skilled Desktop/Technical Support Technician to support the CLIENT Puller Veterans Care Center, which is a medical facility. The site will host about 200 IT devices (desktops, laptops, phones, printers, mobile phones).
The candidate will assist CLIENT IT Management with integration, management, and support of the Information Technology program for the CLIENT, plus support some remote Veterans Benefits sites. The Candidate will independently provide IT administration and technical support for agency specific software and hardware systems.


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

EMPLOYEE COMMENTS

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