Date Posted: 01/26/2026
Hiring Organization: Rose International
Position Number: 496120
Industry: Government/Staffing
Job Title: IT Technical Support Specialist
Job Location: Milledgeville, GA, USA, 31062
Work Model: Hybrid
Work Model Details: report onsite as directed by client
Shift: Regular
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 25.95
Max Hourly Rate($): 25.95
Must Have Skills/Attributes: Active Directory, McAfee, Troubleshooting, VPN
Experience Desired: Prior state of federal client experince (1 yrs)
**C2C is not available**
Job Description
***Only qualified IT Technical Support Specialist candidates located near the Milledgeville, GA area to be considered due to the position requiring an onsite presence***
Required Skills:
• Knowledge of troubleshooting MS Office 365 VPN Adobe McAfee LogMeIn encryption etc (3 years)
• Ability to troubleshoot computer peripheral devices: printers’ scanners MDF monitors keyboard mice etc (3 years)
• Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros (3 years)
• Active Directory domain environment (3 years)
• Proficient at software installs and troubleshooting
• Some networking knowledge along with the ability to troubleshoot network issues from the command line
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs. This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Job Responsibilities:
• Install configure and support workstation software hardware printers and phones
• Analyze staff needs identify vulnerabilities and boost efficiency and accuracy
• Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
• Implement applications and software upgrades and troubleshoot any performance issues
• Train employees in using software and hardware and provide technical support when needed
• Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware
• Handle business-critical IT tasks and system improvements
• Enable faster and smarter business processes and employee productivity
• Research and evaluate emerging technologies hardware and software
• Serve as the subject-matter expert supporting Windows and widely used software and applications such as Microsoft and Adobe - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
EMPLOYEE COMMENTS