Date Posted: 12/12/2025
Hiring Organization: Rose International
Position Number: 494589
Industry: Media and Entertainment
Job Title: Support Specialist
Job Location: Santa Monica, CA, USA, 90405
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 22.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Deployment, MAC OS, Troubleshooting
Experience Desired: experience in an IT Support or Help Desk Role (3-5 yrs); Mac and PC troubleshooting experience (3-5 yrs); ServiceNow experience, JAMF/SCCM experience (3-5 yrs)
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Education:
• College Degree preferred but not mandatory.
Top skills:
• Help desk experience
• Mac and PC troubleshooting experience
• ServiceNow experience
• JAMF/SCCM experience.
• Office 365
Skills:
• Must have 3-5 years of experience in an IT Support or Help Desk Role
• Strong Mac and PC hardware troubleshooting and deployment skills.
• Strong software application installation/troubleshooting skills.
• Familiarity with installing and supporting various third-party software.
• Understanding of basic networking and network troubleshooting.
• Familiarity with AV and video conferencing standards, practices, and technology Working knowledge of ServiceNow
Description:
• Provide support by diagnosing and solving hardware or software issues and troubleshooting technology.
• Talking clients through a series of actions, either face-to-face, via telephone or via remote support tools, to help resolve issues or configure systems.
• Configuring new hardware for employees Follow standard procedures and written instructions to repair issues or set up computer systems.
• Ability to work cross functional with the Global Service Desk team to help provide support locally To carry out any other reasonable instruction as directed by the Support Tech Manager. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
EMPLOYEE COMMENTS