Date Posted: 09/28/2026
Hiring Organization: Rose International
Position Number: 508308
Industry: Financial Services
Job Title: Senior Commercial Card Technical Support Specialist
Job Location: Hoover, AL, USA, 35244
Work Model: Hybrid
Work Model Details: 4 days onsite, 1 day remote
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 25.00
Max Hourly Rate($): 27.00
Must Have Skills/Attributes: Account Analysis, Banking/Financial, Technical Support, Treasury
Experience Desired: Experience supporting commercial/corporate card, treasury management, banking, payments (5 yrs); Supporting high-value commercial card clients (3+ yrs); Experience with commercial card implementations, post-implementation support, client onboarding (3+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Locations: Hoover AL, Atlanta GA, Charlotte NC
Required Education:
• High School Diploma or equivalent
Required Skills:
• Experience supporting commercial/corporate card, treasury management, banking, payments, or financial services clients in a technical support or client-service environment.
• 3+ years supporting high-value commercial card clients, resolving complex technical/service issues while managing sensitive client relationships.
• Hands-on experience with commercial card implementations, post-implementation support, client onboarding, or system/service adoption.
• Proven ability to research, troubleshoot, and independently resolve complex client and internal-partner issues involving card products, systems, transactions, or reporting.
Overview:
At Client, the Commercial Card Solutions Technical Support Specialist provides technical support to high value Commercial Card clients and internal Treasury Management partners, including but not limited to Relationship Managers, Relationship Support Specialists, and Account Managers.
Senior Commercial Card Technical Support Specialist:
• Researches and resolves more complex technical issues for internal partners and high value clients
• Monitors internal e-mail boxes for incoming research requests
• Assists clients with post – implementation training needs
• Provides periodic updates to internal partners to ensure clients are optimizing card services
• Fulfills reporting and other support duties as necessary to deliver results to our clients and partners
• Provides coaching and guidance to less experienced team members
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
EMPLOYEE COMMENTS