Position TitlePosition NumberLocation

Position Title:

Cloud Application Technical Support Lead

Position Number:


Position Number:

Position TypeSkills/Attributes

Position Type



AWS, Azure
Estimated Duration (In Weeks)

Estimated Duration (In Weeks)




  • **Only U.S. Citizens and those authorized to work in the U.S. may be considered as W2 candidates.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Job Title: Cloud Application Technical Support Lead
Duration: 06 Months
Location: Remote
• The Application Support Lead will combine expertise in building REST APIs using Springboot, Angular UIs, and relational and document databases to modernize several of our benefits systems platforms.
• The Application Support Lead responds to and resolves issues reported from application consumers.
• The Application Support Lead provides technical leadership during the agile development process and strategy for the architecture of those platforms.
• The Application Support Lead works with business partners, colleagues, and client teams to deliver an integrated, fully functioning, top quality product.
• The Application Support Lead is a technologist who knows how to build and maintain complex systems. In addition to having demonstrated expertise in specific sets of technical domains.
• Works with the Solution Leader to understand the project's vision and requirements and contribute to the refining of the requirements based on technical constraints.
• The Application Support Lead responds to emergency disruptions when needed. Aids in resolving the incident and ensures effective root cause analysis is completed.
• The Application Support Lead builds strong relationships with Enterprise Architecture, client level- and IS-level Operations staff and often acts as liaison between a project team and the Operations and IS Support staff.
• Takes responsibility for defining and communicating a multi-faceted system design. Understands the principles behind non-functional requirements, namely those of systems security, performance, scalability, maintainability, operational manageability, usability, and deployment and incorporates this with the functional requirements.
• Demonstrated experience of at least 8 years with at least 3 years in designing complex technical solutions.
• Must have demonstrated understanding in the application and use of architectural design patterns.
• Must be able to identify “good-fit” technologies, and demonstrate their adaptation effectively.
• Must be able to clearly communicate complex technical concepts to a non-technical audience.
• One or more areas of functional knowledge in financial systems, scripting, markup and "meta" languages.
• Significant experience in Java EE or node.js
• System integration using modern synchronous and asynchronous protocols including SOAP, REST, Kafka, or other distributed streaming technology
• Microservices concepts and frameworks
• Cloud services (IaaS, serverless) and providers (AWS/Azure/Google)
• Bachelor’s degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS, Engineering) or equivalent work experience
• Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus
• Application/production support experience within AWS Cloud environment.
• Master’s Degree in related areas a plus.
• Knowledge of Wealth benefits (Defined Contribution loans, payments, 401k balances and Defined Benefits calculations and payments) is a plus for Wealth application architects. Knowledge of Common benefits (Participant Communications, Imaging, Print Fulfillment, Addresses, Beneficiaries) is a plus for Common application architects.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)




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