NEW JOB OPENING
TALENT COORDINATOR (CST, EST SUPPORT) RECRUITING
IN Remote, USA!

Education:

• High School Diploma or equivalent / GED (accredited).



Required Experience:

• Four years of prior work experience in HR or Recruitment.



Preferred Qualifications:

• Previous experience in Oil & Gas, Transportation or Waste is highly preferred

• Fluent in French, preferred but not required.



Skills:

• Proven ability to establish and maintain excellent working relationships

• Strong interpersonal and organizational capabilities

• Demonstrates initiative and self-motivation

• Ability to multi-task, manage conflicting priorities and meet deadlines

• Experienced and proficient (ability to use without assistance) with Microsoft Office, Teams, Excel, Outlook and internet searches

• Presentation skills

• Must be willing to work various start times to accommodate various time zones

• Excellent verbal and written communication skills

• Must have excellent time management and organizational skills in order to accomplish numerous tasks and assignments

• Proven problem-solving ability and successful conflict resolution

• Strong analytical skills

• Excellent customer focus



Key Competencies

• Work Standards - Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

• Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks

• Active Learning - Demonstrates zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information

• Customer Focus – Make customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirement or cultures

• Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required, being proactive.



Summary:

• The Talent Coordinator assists in the onboarding of new talent.

• Serves as an ambassador for the Client, ensuring the candidate has a lasting and favorable impression of the company.



Duties & Responsibilities:

• First Point-of-Contact: Serve as the initial contact for candidates regarding background check and drug screen policies and processes, ensuring their questions are thoroughly addressed.

• Brand Ambassador: Embody the company's People First Commitments and Values of Success, Integrity, Diversity, Inclusion, Safety, Environmental Stewardship, and Customer Service in all interactions, acting as a brand ambassador.

• Partnership Building: Support internal and external customers by fostering engagement through prompt and effective responses to inquiries and issues.

• Effective Communication: Provide timely, thoughtful, and engaging written and verbal communication to customers throughout the hiring process.

• Process Knowledge: Maintain a thorough working knowledge of processes to accurately answer candidate questions and provide necessary information.

• Candidate Profile Management: Keep candidate offer profile notes updated with current and accurate data, reflecting the candidate’s or new hire’s status.

• Issue Resolution and Escalation: Ensure that all candidate and Talent Advisor questions are fully addressed, escalating complex or difficult issues as necessary.

• Pre-Employment Process Coordination: Work closely with the hiring team to provide updates on the candidate's pre-employment process and ensure that all pre-boarding actions are completed in a timely manner.

• Pre-Employment Checks: Monitor and follow through to ensure each pre-employment check is fully executed, remaining proactively engaged throughout every step of the process.

• Administrative Support: Perform administrative duties specific to the department, such as conducting research, processing requests, updating standard templates and reports, and preparing collateral materials.

• Customer Service Excellence: Provide high-quality, timely, and professional customer service, ensuring a positive experience for all stakeholders.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**