Required Education:
Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent professional experience.
Required Skills and Experience
• 5+ years of Linux system administration experience.
• Strong expertise in Red Hat Enterprise Linux (RHEL 8).
• Experience managing enterprise Linux environments at scale.
• Strong hands-on experience supporting Linux workloads in AWS Cloud.
• Experience with:
o EC2
o EBS
o VPC
o IAM
o CloudWatch
o Auto Scaling
• Proficiency in:
o Bash Shell Scripting
o Python
o Ansible
• Strong knowledge of:
o Linux Kernel
o Systemd
o LVM
o File Systems (XFS, EXT4)
o Networking (TCP/IP, DNS, SSH, NFS)
• Strong understanding of the ITIL Framework.
• Practical experience with:
o Incident Management
o Change Management
o Problem Management
o Service Request Fulfillment
• Experience using ServiceNow for:
o Incident Management
o Change Requests
o Problem Records
o CMDB Updates
o Reporting and SLA Tracking
• Strong knowledge of Linux processes, memory management, file systems, networking, and kernel concepts.
• Ability to analyze logs, identify root causes, and resolve performance or availability issues.
• Knowledge of Linux hardening, user/access management, security patching, SELinux, auditing, and vulnerability remediation.
• Experience following enterprise security and compliance standards.
Preferred Skills
• Experience supporting enterprise Linux infrastructure across both On-Premises Data Centers and AWS Cloud.
• Experience with capacity planning and infrastructure performance monitoring.
• Backup, disaster recovery, and high-availability experience.
• Strong documentation and technical writing skills.
• Experience participating in on-call production support.
Job Duties
• Administer, maintain, and support RHEL 8 servers in both On-Premises and AWS environments.
• Perform Linux server provisioning, configuration, patching, upgrades, and lifecycle management.
• Manage system performance, capacity planning, and availability to ensure compliance with service level agreements (SLAs).
• Monitor infrastructure health and proactively address performance bottlenecks and operational risks.
• Troubleshoot complex Linux OS, application, storage, and network-related issues.
• Implement OS hardening, security controls, vulnerability remediation, and compliance requirements.
• Manage AWS-based Linux workloads, including EC2 instances, EBS storage, security groups, and cloud networking components.
• Collaborate with application, database, network, and security teams to resolve incidents and support business services.
• Develop and maintain automation scripts using Bash, Python, or Ansible to streamline operational tasks.
• Support backup, recovery, disaster recovery, and high-availability solutions.
• Execute change, incident, problem, and request management activities in accordance with ITIL processes.
• Utilize ServiceNow for incident tracking, change implementation, problem management, and service requests.
• Create and maintain operational documentation, technical procedures, and knowledge base articles.
• Participate in on-call support and major incident management activities as required.
Typical Day
• Administer and support enterprise Red Hat Enterprise Linux (RHEL 8) servers.
• Perform system installation, configuration, patching, upgrades, and troubleshooting.
• Monitor server performance and proactively resolve infrastructure issues.
• Automate operational tasks using Bash, Python, and Ansible.
• Support Linux infrastructure hosted in AWS and on-premises environments.
• Work with cross-functional infrastructure teams to resolve production incidents.
• Implement security hardening, vulnerability remediation, and compliance requirements.
• Manage incidents, changes, and service requests through ServiceNow following ITIL best practices.
• Participate in documentation updates and on-call support rotations.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
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