NEW JOB OPENING
IMAGING SYSTEMS ENGINEER
IN LOS ANGELES, CA, USA!

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Required Education:
• Bachelor’s Degree or combined equivalent work experience and education

Preferred PARCA Certifications:
• Certified DICOM Integration Professional (CDIP)
• Certified Imaging Informatics Professional (CIIP)

Requirements:
• U.S. citizenship required
• 3 years of experience supporting clinical imaging technology
• 3 years of experience with installation, operations, maintenance and support of 2 of the following systems: RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc, EMR, EKG/EEG, GI.
• Working level knowledge of DICOM, HL7 and IHE.
• Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
• Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG).
• Knowledge of LAN/WAN, Wired/Wireless networking technologies.
• Knowledge of computer hardware (Advanced Workstations, Diagnostic monitors).
• Basic/Advanced competency with Microsoft Windows OS at Desktop/Server level.

Soft Skills Required:
• Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environment
• Strong analytical and problem solving skills combined with exceptional business acumen.
• Ability to work alone assertively completing projects by deadlines
• Ability to communicate effectively both orally and in writing.
• Able to establish and maintain effective working relationships with co-workers and others, interacting and maintaining a strong sense of teamwork and collaboration
• Must be able to interact effectively with Clinicians, Patients, Vendors, Peers, Staff and Management within the organization.
• Able to present professional telephone etiquette
• Able to respond quickly in emergency situations
• Able to provide on call 24/7 as needed.
• Able to travel to multiple service locations as requested.

The Imaging Systems Engineer will be responsible for:
• The day-to-day operation, administration, and support of all core clinical imaging systems (PACS, RIS, Voice Recognition) and ancillary systems.
• Performing core imaging informatics system security maintenance, application maintenance, system maintenance, quality assurance, quality control, training, systems troubleshooting and coordination of system upgrades.
• Working with organizational clinicians, staff, and vendors to facilitate connectivity to core clinical imaging systems, training, system modification and issue resolution.

70% of workload is Operational focused:
• Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide client Clinical Imaging Systems.
• Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution.
• Work on assigned projects both independently and as part of a team.
• Provide on-call support.

30% of workload is Design focused:
• Design and lead projects in the implementation and support of Clinical Imaging Systems; assist in ensuring stability and functionality of the assigned systems.
• Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting information system problems, including isolating problems, recommending appropriate solutions and implementing solutions.
• Work closely with all IS teams to maintain Clinical Imaging Systems that are compliant with organizational standards and policies.

Accountabilities:
• Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide client Clinical Imaging Systems and implement technical solutions and architecture.
• Evaluate, recommend, and deploy third-party client and server applications to meet evolving business requirements.
• Install and configure hardware and software consistent with organizational standards; Provide System Administration, Maintenance and Support for assigned Imaging Systems in coordination with Vendor Support.
• Timely and complete resolution of all tickets and service requests assigned.
• Provide after-hours and weekend support where necessary for a 24x7 system availability model.
• Follow established procedures in the creation of detailed Change Management documentation, and in planning and implementation of modifications to production infrastructure environments.
• Work directly with managers and direct reports to resolve problems, workflow issues, and equipment issues that impact imaging operations.
• Learn and provide support for additional IT systems and technical environments.
• Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting information system problems, including isolating problems, recommending appropriate solutions and implementing solutions.
• Manage complex, inter-departmental projects and operational initiatives.