Date Posted: 08/20/2026
Hiring Organization: Rose International
Position Number: 506028
Industry: Government/Staffing
Job Title: Senior Internal Business Systems Analyst
Job Location: Madison, WI, USA, 53703
Work Model: Hybrid
Work Model Details: Primarily remote with some onsite work possibility
Shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 48.00
Max Hourly Rate($): 50.00
Must Have Skills/Attributes: Change Management, Process Mapping, Project Management, Quality Assurance
Experience Desired: Experience with IT consolidations/implementations (4+ yrs); Hands-on Continuous Improvement Projects (leading or participating) (4+ yrs); Experience within Quality Assurance and Compliance Monitoring (4+ yrs); Experience with change management, reorg/modernization, and/or developing a centralized communicatio (3+ yrs); Experience creating training material related to system implementations. (3+ yrs); Experience with Business Process Mapping (Example: Visio) (3+ yrs)
**C2C is not available**
Job Description
Candidates must be a current Wisconsin resident or be willing to relocate within 30-60 days of hire. This position will be fully remote but is expected to be in the Madison office roughly once a quarter.
Required Skills and Experience:
• 4+ years as a technical project manager
• 4+ years of experience with IT consolidations/implementations
• 4+ years of hands-on Continuous Improvement Projects (leading or participating)
• 4+ years of experience within Quality Assurance and Compliance Monitoring
Preferred Skills and Experience:
• 3+ years of experience with change management, reorg/modernization, and/or developing a centralized communications system
• 3+ years of experience creating training material related to system implementations
• 3+ years of experience with Business Process Mapping (Example: Visio)
Responsibilities:
• Responsibilities include supporting project management activities, leading in-direct reports when assigned, assisting staff with day-to-day system use, serving as a liaison between users and vendors, developing solutions, driving user adoption through training and follow-up, evaluating business processes to identify inefficiencies and duplicate work, and recommending process improvements
• It's preferred that candidates have experience in training development, business process mapping, change management, organizational modernization, technical communications, and supporting initiatives to centralize business operations and communications
• Conduct comprehensive reviews of business workflows across client to identify inefficiencies, bottlenecks, duplicative activities, compliance risks, and opportunities for improvement
• Analyze business processes to ensure compliance with applicable statutes, administrative codes, client policies, and operational requirements
• Develop standardized workflows, procedures, templates, and business practices to improve consistency across bureaus and program areas
• Design and implement quality assurance measures, audit tools, process controls, and performance metrics to monitor effectiveness and compliance
• Perform root-cause analysis to identify recurring issues and develop corrective actions that improve operational outcomes
• Research, recommend, and implement best practices related to process improvement, workflow design, operational efficiency, and organizational effectiveness
• Develop and maintain standardized performance reports and metrics to support decision-making, workload management, and performance monitoring
• Analyze operational data and provide feedback, recommendations, and training related to quality improvement initiatives and the client Provider Portal
• Assist client staff in documenting current and future-state business processes, including identification of automation opportunities
• Communicate documented business requirements and process improvements to system vendors and technology partners to support system development and implementation
• Lead division-wide and bureau-specific projects through all phases of the project lifecycle, including initiation, planning, execution, monitoring, and implementation
• Develop project charters, work plans, schedules, risk assessments, status reports, and post-implementation evaluations
• Define project scope, objectives, deliverables, timelines, resource requirements, and success measures
• Facilitate collaboration among internal and external stakeholders to ensure effective communication, engagement, and alignment throughout project activities
• Identify project risks, develop mitigation strategies, and resolve barriers that may impact project outcomes
• Support implementation of modernization initiatives, business transformations, and operational improvements across client
• Develop and implement change management strategies to support adoption of new systems, workflows, and business practices
• Ensure projects align with client strategic priorities, operational objectives, and regulatory requirements
• Serve as the primary liaison between client business units, Information Technology (IT), Information Systems (IS), and external technology vendors
• Gather, analyze, and document business requirements and translate operational needs into functional and technical specifications
• Identify opportunities to leverage existing technology platforms and recommend enhancements, automation solutions, or new technologies to improve operational efficiency
• Lead and support implementation of workflow automation solutions that reduce manual processes, eliminate duplicative work, and improve data integrity
• Coordinate user acceptance testing (UAT), validate system functionality, document testing results, and ensure solutions meet business requirements
• Support procurement activities, vendor evaluations, solution selection, and implementation planning for technology initiatives
• Provide consultation, facilitation, and training sessions for client leadership, staff, and stakeholders regarding system development, implementation activities, and Provider Portal initiatives
• Assist with the development and implementation of regulatory functions within technology platforms, including complaint intake, incident reporting, waiver and variance processing, and related business operations
• Develop, organize, and maintain centralized repositories for business process documentation, project materials, policies, procedures, and standardized tools
• Establish and maintain documentation standards that support consistency, transparency, accountability, and audit readiness
• Ensure employees have access to accurate, current, and reliable operational and project information
• Prepare communications, guidance documents, and project updates related to process improvements, system implementations, and modernization initiatives
• Promote organizational knowledge sharing and continuous improvement across client business areas
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
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