***Candidate must reside within the Continental U.S. ****
Minimum Requirements:
(Candidates must meet or exceed all minimum requirements)
• 10 years of experience with State of Texas policies, regulations, and statewide financial management practices.
• 10 years of experience supporting Oracle PeopleSoft FSCM technical tools, including Application Designer, Integration Broker, SQL, SQR, BI Publisher, SAP Business Objects, and related technologies.
• 10 years of experience performing PeopleSoft system configuration and functional administration.
• 10 years of experience supporting the PeopleSoft FSCM 9.2 Expenses module.
• 8 years of experience supporting and overseeing batch job processing, scheduling, monitoring, and issue resolution (including Run My Jobs).
• 8 years of experience implementing and enforcing security best practices, NIST standards, and multi-tenancy controls within enterprise applications.
• 8 years of experience supporting or working directly with 30+ Texas state government agencies.
• 8 years of experience developing and managing strategic roadmaps, planning initiatives, and cross-functional programs.
• 8 years of experience utilizing PeopleSoft tools including PUM, Change Assistant, Fluid UI, and Elasticsearch/Search Framework.
• 8 years of experience performing functional project management activities within ERP environments.
• 8 years of experience providing Tier 2 Service Desk support within a large multi-agency environment supported by Managed Services Tier 3 vendors.
• 8 years of experience participating in Disaster Recovery planning, testing, and operational exercises.
• 8 years of experience preparing and delivering executive-level presentations.
• 8 years of experience gathering, analyzing, and presenting information for audits and open records requests.
• 8 years of experience supporting the CAPPS Financials environment in PeopleSoft FSCM 9.2.
• 8 years of experience gathering requirements, designing, developing, testing, and implementing solutions for two or more statewide systems such as CAPPS, USAS, TINS, or SPA.
• 8 years of experience planning and coordinating statewide fiscal year-end processes.
• 6 years of experience supporting Priority 1 and Priority 2 incidents within an established Major Incident Management (MIM) process.
• 6 years of experience interpreting contractual language and holding vendors accountable to contractual obligations.
• 6 years of experience creating and distributing WCAG 2.1-compliant documentation and digital content.
• 5 years of hands-on experience supporting the CAPPS Financials Travel & Expense module.
• 3 years of experience applying ITIL principles and practices in IT Service Management (ITSM) and IT Asset Management (ITAM) environments.
Additional Qualifications:
• Strong business requirements gathering and analysis skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently and within geographically distributed teams.
• Knowledge of Agile and SDLC methodologies.
• Strong problem-solving, troubleshooting, and multitasking skills.
• Ability to support complex statewide enterprise applications with minimal supervision.
Preferred Qualifications:
• 10 years of experience supporting the General Ledger module within PeopleSoft FSCM 9.2.
• 10 years of experience supporting the Accounts Payable module within PeopleSoft FSCM 9.2.
• Experience supporting statewide ERP initiatives serving large public-sector organizations.
• Experience with CAPPS Financials module expansions and implementation projects.
• Experience leading cross-functional modernization, upgrade, and enhancement initiatives.
• Experience supporting legislative, regulatory, and third-party integration projects.
• Professional certifications related to PeopleSoft, ITIL, Project Management, ERP systems, security, or business analysis.
• Experience mentoring junior analysts and building organizational knowledge transfer programs.
Professional Development Requirement
• Complete a minimum of 10 hours annually of professional training relevant to the services provided.
Summary:
• Provide senior-level functional consulting, configuration, production support, and project coordination for the Texas Comptroller of Public Accounts (CPA) CAPPS Program.
• Serve as the Subject Matter Expert (SME) for the CAPPS Financials Travel & Expense (T&E) module within PeopleSoft FSCM 9.2.
• Support statewide ERP operations serving 100+ Texas state agencies while ensuring compliance, security, accessibility, audit readiness, and operational excellence.
• Lead system enhancements, configuration changes, testing, incident management, fiscal year-end activities, and cross-functional collaboration across CAPPS Financials and related statewide systems.
• Work independently under minimal supervision while coordinating with agency stakeholders, managed services vendors, technical teams, auditors, and executive leadership.
Responsibilities:
CAPPS Travel & Expense Functional Leadership
• Serve as the primary functional SME for the CAPPS Travel & Expense (T&E) module.
• Provide production support, troubleshooting, issue resolution, and operational oversight.
• Lead business process analysis and recommend system improvements.
• Coordinate module enhancements, upgrades, and release activities.
• Ensure compliance with State of Texas travel policies and business requirements.
• Support training, user adoption, and agency communications.
• Develop reporting and analytics related to Travel & Expense operations.
Functional Configuration & Administration
• Configure and maintain:
o Travel & Expense Business Units
o Expense Types and Categories
o Expense Reports
o Cash Advances
o Travel Authorizations
o Per Diem Rates
o Mileage Rates
o Corporate Credit Card Integrations
o Approval Workflows and Routing Rules
o Tax Configurations
o Accounting Defaults and ChartField Mappings
o CAPPS System Codes
• Ensure integration with Accounts Payable, General Ledger, and other CAPPS modules.
System Support & Technical Collaboration
• Collaborate with technical teams regarding:
o Application Designer objects
o Integration Broker
o SQL and SQR development
o BI Publisher reports
o SAP Business Objects reporting
o Security administration and multi-tenancy controls
• Participate in design reviews, troubleshooting, and implementation activities.
• Support batch processing operations and system performance optimization.
Batch Job Monitoring & Administration
• Monitor CAPPS T&E batch jobs and processing schedules.
• Track job execution and resolve processing failures.
• Validate output results and data integrity.
• Manage job dependencies and performance improvements.
• Document processing activities and ensure proper escalation procedures.
Release Management & Environment Support
• Support PeopleSoft Update Manager (PUM) and Change Assistant activities.
• Participate in selective adoption and lifecycle management initiatives.
• Support Fluid User Interface enhancements.
• Maintain Elasticsearch and Search Framework functionality.
• Support migration activities and compare report analysis.
Project & Program Support
• Participate in statewide CAPPS expansion projects and enhancements.
• Gather and document business requirements.
• Create and review Functional Design Documents (FDDs).
• Coordinate User Acceptance Testing (UAT), regression testing, and implementation activities.
• Support legislative mandates, federal requirements, and third-party integrations.
• Coordinate project deliverables, milestones, and schedules.
Service Management & Incident Response
• Provide Level 2 Service Desk support.
• Handle complex incidents and problem management activities.
• Work closely with Managed Services Tier 3 support vendors.
• Participate in Major Incident Management (MIM) processes for Priority 1 and Priority 2 incidents.
• Maintain incidents and service requests in systems such as ServiceNow and BOSSDesk.
Compliance, Security & Audit Support
• Ensure compliance with State of Texas security standards, policies, and procedures.
• Support NIST-aligned security requirements and ERP multi-tenancy controls.
• Participate in SOC-1 audits and audit response activities.
• Gather and present information for audits and open records requests.
• Ensure system changes consider security, confidentiality, privacy, and availability requirements.
Accessibility & Quality Assurance
• Ensure all digital products and content meet WCAG 2.1 accessibility requirements.
• Review, test, and remediate accessibility issues.
• Maintain compliance with accessibility standards for all user-facing content.
Fiscal Year-End & Disaster Recovery Support
• Lead statewide fiscal year-end planning and coordination activities.
• Perform reconciliations, verifications, and system configuration updates.
• Participate in disaster recovery planning, testing, and execution.
• Support upgrade testing and business continuity efforts.
Training & Stakeholder Engagement
• Deliver structured cross-training to junior staff.
• Provide training and support to agency personnel.
• Prepare and deliver presentations for executive leadership, CAPPS User Groups, and CAPPS Steering Committees.
• Collaborate with policy personnel, state agencies, vendors, and internal stakeholders.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
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