NEW JOB OPENING
SUPPORT SPECIALIST
IN Redmond, WA, USA!

 

Date Posted: 03/12/2026
Hiring Organization: Rose International
Position Number: 498276
Industry: Social Media
Job Title: Support Specialist
Job Location: Redmond, WA, USA, 98052
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 30.00
Max Hourly Rate($): 33.00
Must Have Skills/Attributes: MS Office, Typing, Written Communication
Experience Desired: Prior operating system experience with Windows, Microsoft Office Suite and Linux (1+ yrs); Basic network troubleshooting skills (1+ yrs); Critical thinking skills: self-driven, self-starter personality (1+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High school Diploma required.



Travel:

• Necessary travel will be expected to Seattle, Bellevue, Redmond offices.



Must-have skills:

• Prior operating system experience with Windows, Microsoft Office Suite and Linux

• Basic network troubleshooting skills

• Critical thinking skills: self-driven, self-starter personality



Good to have skills:

• Ability to work independently and in groups

• Ability to lift at least 30 lbs

• Ability to type 50 words per minute



Years of Experience:

• 1-2 years of experience are required



Overview:

The successful candidate must be adaptable, able to take direction, and capable of working independently, as assigned tasks will vary. In this role, the SS1 will be responsible for building and maintaining strong, long-lasting customer relationships.





Support Engineer Responsibilities:

As a Support Engineer, you will join our team to provide essential support for physical network connections, computer imaging, and vendor interface. This position requires familiarity with cabling network racks and may involve some repetitive tasks. You will serve as a primary point of contact for assigned tasks, acting as the focal point to escalate and address customer needs. Additional responsibilities include monitoring subtask activity, assigning and managing customer tickets, and collaborating with cross-functional partners to ensure the timely and successful delivery of support tickets and project implementations according to established timelines and deliverables.



• Operate within Client's task system

• Serve as the first point of contact for break-fix Engineers: Helping support teams

• Collaborate with cross-functional partners and vendors to support physical building network infrastructure

• Assist with projects, including retrofits and new process documentation

• Understand and troubleshoot hardware, Linux OS, and Windows-related issues



Minimum Qualifications:

• Experience implementing technology

• Ability to quickly learn new technologies

• Strong computer skills, especially proficiency with the Microsoft Office Suite

• Strong and proactive work ethic

• Excellent oral and written communication skills

• Ability to understand and communicate technical information to non-experts

• Typing speed of at least 50 words per minute

• Ability to regularly lift 30 lbs (computers and associated equipment)

• Ability to occasionally complete repetitive motion by lifting shoulder above head (testing cables in racks)

• Ability to provide own vehicle transportation for travel between support sites

• Ability to stretch arms to sort through cables

• Ability to utilize a step stool to reach cable trays and racks



Preferred Qualifications:

• Two or more years of experience in a research environment

• Two or more years of experience in a data center or related field

• Knowledge of Linux and server hardware support

• Knowledge of networks and related hardware support

• Basic knowledge of networking and troubleshooting
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

Apply Now

Send me a reminder to complete this application
Apply Now

 

About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.