Date Posted: 07/24/2026
Hiring Organization: Rose International
Position Number: 504660
Industry: Healthcare
Job Title: Audio Visual (AV) Support Engineer
Job Location: Memphis, TN, USA, 38105
Work Model: Onsite
Shift: M-F, 8 AM-5 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 55.00
Max Hourly Rate($): 58.00
Must Have Skills/Attributes: LAN, MAC OS, WAN, WLAN
Experience Desired: Enterprise AV Systems Support & Troubleshooting (3+ yrs); Experience supporting, maintaining, and troubleshooting enterprise AV technologies (3+ yrs); AV Lifecycle & Asset Management Experience maintaining AV asset inventories (3+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education:
• High School Diploma
Preferred Education:
• Associate/Bachelor’s Degree
Required Skills:
• 3+ years’ experience
• Enterprise AV Systems Support & Troubleshooting Experience supporting, maintaining, and troubleshooting enterprise AV technologies, conferencing systems, control platforms, and integrated room solutions.
• AV Lifecycle & Asset Management Experience maintaining AV asset inventories, tracking equipment lifecycle and refresh schedules, documenting upgrades, and supporting technology standardization efforts.
• AV Infrastructure & Integrations Working knowledge of AV hardware, software, Windows/Mac environments, networking fundamentals (LAN/WLAN/WAN), and third-party AV vendor integrations
Overview:
• Provides operational support for Audio-Visual (AV) systems used across conference rooms, meeting spaces, events, and business functions.
• Responsible for maintaining, troubleshooting, and supporting AV hardware, software, and integrated technologies to ensure reliable service and an excellent user experience.
• Supports AV lifecycle management through equipment tracking, refresh planning, standards documentation, and historical reporting.
Job Responsibilities:
• Provide Tier 2/3 support for AV incidents, service requests, and system issues. Monitor, maintain, and troubleshoot AV equipment, control systems, conferencing technologies, and integrated solutions.
• Install, configure, and support AV hardware, software, and peripheral devices.
• Support conference rooms, meeting spaces, executive events, and special technology requests.
• Perform software, firmware, and system updates in accordance with established maintenance schedules.
• Assist with AV system deployments, upgrades, migrations, and hardware refresh initiatives.
• Maintain AV asset inventory, technology standards, room profiles, and lifecycle documentation.
• Track equipment age, supportability, warranty status, refresh history, and technology roadmaps.
• Provide historical analysis and reporting on AV equipment upgrades, refresh activities, and standards compliance to support annual planning and budgeting. Support the execution of the AV refresh calendar and annual lifecycle management process.
• Work with internal IT teams, vendors, and third-party integrators to support implementations and resolve technical issues.
• Document configurations, procedures, troubleshooting steps, operational standards, and support activities.
• Analyze recurring issues and recommend improvements to enhance system reliability and user experience.
• Participate in change management, testing, validation, and implementation activities.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
EMPLOYEE COMMENTS