Date Posted: 02/11/2026
Hiring Organization: Rose International
Position Number: 496942
Industry: Biotech/Healthcare
Job Title: Laboratory IT Systems Support Specialist
Job Location: Chesterfield, MO, USA, 63017
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 39.00
Must Have Skills/Attributes: Laboratory, Research, Technical
Experience Desired: knowledge of Linux, Windows 10, Windows 7, and legacy Windows XP operating systems (7 yrs); Microsoft Active Directory in production environments (7 yrs); Technical support of laboratory IT environments (7 yrs); Experience in GLP regulated laboratory IT environments (7 yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Education:
• Computer science degree, relevant IT certifications, or business degree
Qualifications:
• Experience in technical support of laboratory IT environments
• Experience supporting laboratory IT systems and instrument connectivity
• Experience in GLP regulated laboratory IT environments preferred, or ability to quickly learn unique requirements and procedures involved in validated systems
• Professional IT certifications desired
Skills:
• Strong hands-on knowledge of Linux, Windows 10, Windows 7, and legacy Windows XP operating systems
• Extensive understanding of Microsoft Active Directory in production environments
• Comprehensive knowledge of network data topologies, including firewall configurations, VPNs, cloud infrastructure, and routing protocols
• Proficiency with IT automation processes and both IT and OT networking environments
• Database understanding of SQL and Oracle platforms
• Familiarity with research and development software applications and LIMS systems
• Excellent communication skills for daily interaction with scientists, IT personnel, and support staff
• Strong customer relationship management abilities
• Demonstrated track record of delivering timely and effective IT technical support
• Team collaboration skills for working with both local and enterprise IT teams
• Creative problem-solving abilities with a proactive and initiative-driven approach
• Physical ability to lift 50 pounds, including computer boxes and monitors, and walk distances as needed
Description:
This position offers an exceptional opportunity to bridge the gap between cutting-edge research and information technology within a dynamic laboratory environment. The successful candidate will serve as a critical technical resource, providing comprehensive IT systems support to research and development teams while maintaining the complex infrastructure that enables scientific innovation. This role requires a unique blend of technical expertise and interpersonal skills to effectively support laboratory automation, data management workflows, and enterprise IT integration. The specialist will work collaboratively with scientists, IT professionals, and external vendors to ensure seamless operation of laboratory systems and instruments while maintaining compliance with regulatory requirements.
Responsibilities:
• Provide end-user support, troubleshooting, issue tracking, software documentation, and monitoring for research and development hardware and software automation teams
• Deploy and maintain desktop functional PC images, perform system rebuilds, and support virtual ESXi and NAS storage environments
• Support Microsoft Active Directory, including creation and management of Users, Computers, Group Policy Objects, and Organizational Units
• Collaborate with scientists to specify data management workflows and procure specialized laboratory hardware, devices, and software for new scientific instrumentation and automation projects
• Configure and troubleshoot network connections for laboratory computers and instruments while coordinating with enterprise networking teams on firewalls, VPNs, cloud services, and WAN/LAN routing protocols
• Implement backup procedures and execute restore activities for short-term and long-term instrument data retention requirements
• Support validation of GLP-related activities and maintain GLP-related documentation in partnership with research teams
• Monitor all laboratory data operations continuously to ensure system reliability and performance
• Partner with researchers, the IT community, and external vendors to clarify requirements and recommend effective solutions
This is an exciting opportunity to make a meaningful impact in a research and development environment where your technical expertise directly enables scientific breakthroughs. You will work at the intersection of laboratory science and information technology, gaining exposure to specialized instrumentation and automation systems while developing deep expertise in regulated laboratory environments. The role offers continuous learning opportunities as you engage with cutting-edge technologies and collaborate with talented scientists and IT professionals who are passionate about innovation and excellence. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
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