NEW JOB OPENING
TECHNICAL SUPPORT ENGINEER - AUTOMATION
IN Santa Clara, CA, USA!

 

Date Posted: 04/14/2026
Hiring Organization: Rose International
Position Number: 499769
Industry: Software
Job Title: Technical Support Engineer - Automation
Job Location: Santa Clara, CA, USA, 95054
Work Model: Hybrid
Work Model Details: Onsite Wednesday and Thursday
Shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 45.00
Must Have Skills/Attributes: Apache, JavaScript, SSH, TomCat, Troubleshooting
Experience Desired: Experience writing and debugging JavaScript Code (3-5 yrs)

**C2C is not available**

 

Job Description
Description:



Duties: What you will do in this role:

Technical Support Engineers are responsible for managing and resolving the most challenging issues for the Client platform.

This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases.

The successful candidate will be able to quickly gain an understanding of the Client platform.

This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills.



Note: This position requires an onsite presence weekly on Wednesday and Thursday.



Required Skills: What you need to be successful in this role:



• Experience writing and debugging JavaScript Code

• Working knowledge of object-oriented programming (Java and JavaScript)

• Understanding of SQL and database concepts

• Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)

• Understanding of remote administration via SSH, SNMP, WMI, PowerShell

• Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports Familiarity with VMware, AWS, Azure, Event Management Systems.

• Excellent troubleshooting skills

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

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