NEW JOB OPENING
DESKTOP SUPPORT TECHNICIAN - IT SERVICE DESK
IN JACKSON, MS, USA!

 

Date Posted: 09/04/2026
Hiring Organization: Rose International
Position Number: 506997
Industry: Government/Staffing
Job Title: Desktop Support Technician - IT Service Desk
Job Location: Jackson, MS, USA, 39211
Work Model: Onsite
Shift: 8:00am-5:00pm Monday-Friday
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 23.00
Max Hourly Rate($): 26.00
Must Have Skills/Attributes: Active Directory, Azure, MS Office, Networking, Windows 10
Experience Desired: IT support or service desk experience (1+ yrs); Knowledge of Windows 10/11 (1+ yrs); Microsoft Office 365 (1+ yrs); Azure/Active Directory (1+ yrs); Basic networking (DNS, DDHCP, TCP/IP) (1+ yrs); Endpoint security tools (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
Preferred Certifications/Licenses: A+, Network+, or Microsoft credential

**C2C is not available**

 

Job Description
Required Education:
• High School Diploma

Preferred Education:
• Associate’s degree

Preferred Certification:
• CompTIA A+, CompTIA Network+, or Microsoft credential

Required Skills/ Experience:
• 1 to 4 years of relevant IT support or service desk experience
• Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active Directory, basic networking (DNS, DHCP, TCP/IP), and endpoint security tools
• Strong communication, patience, customer service mindset, and problem-solving abilities

Job Responsibilities:
• Provides a full range of on-site and remote end-user support for the network
• Repair desktop PCs, laptops, printers, monitors, and mobile devices
• Install, configure, and update operating systems and office applications
• Respond to help desk requests via phone, chat, or in person
• Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups
• Maintain inventory records for hardware, software licenses, and IT supplies
• Escalate complex or network-wide issues to senior system or network administrators

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.