Required Education
• High School Diploma or equivalent combination of education and experience
Required Qualifications
• Valid driver's license with acceptable Motor Vehicle Record (MVR)
• Personal transportation for travel to and from work and during work hours
• Ability to pass a criminal background check
• Ability to work in a drug-free environment
• Strong work ethic, reliability, and dependability
• Customer service and relationship-building skills
• Ability to work independently and as part of a team
• Basic written and verbal communication skills
• Basic computer skills including Microsoft Word, Excel, Outlook, and internet applications
• Ability to use RF scanners, inventory systems, and warehouse technology
• Ability to follow instructions and complete required training
• Ability to lift up to 75 lbs. frequently without assistance
• Ability to lift up to 100 lbs. occasionally
• Ability to stand and walk for most of the workday
• Ability to bend, twist, squat, climb, push, and pull frequently
• Ability to work in non-climate-controlled warehouse environments and outdoors in varying weather conditions
Preferred Qualifications
• Previous warehouse, distribution, inventory, or logistics experience
• Experience with inventory replenishment programs
• Experience using barcode scanning equipment
• Experience operating pallet jacks, lift gates, and material handling equipment
• Industrial distribution experience
• Customer-facing inventory management experience
Job Description
The Point of Use (POU) Replenishment Technician is responsible for managing inventory replenishment, material distribution, and customer support activities across multiple customer locations. This position ensures inventory is accurately stocked, replenished, audited, and delivered to approximately 100 Point of Use (POU) supply cabinets while maintaining exceptional customer service and operational excellence.
This role combines inventory management, warehouse operations, delivery support, and customer relationship management. The ideal candidate is dependable, detail-oriented, physically capable, and committed to providing outstanding customer service while working in both warehouse and customer environments.
Job Duties
Inventory Replenishment & POU Management
• Monitor, scan, replenish, and audit inventory levels in Point of Use supply locations
• Maintain inventory accuracy across approximately 100 supply cabinets
• Track inventory consumption and replenishment needs
• Support quarterly cycle counts and annual physical inventories
• Ensure products are stocked correctly and available to customers
Warehouse Operations
• Pull inventory according to daily replenishment schedules
• Package and organize materials by POU number
• Palletize shipments in delivery sequence order
• Receive, verify, unpack, and distribute incoming inventory
• Verify quantities, product information, and shipment accuracy
• Process and route required documentation accurately and timely
Shipping & Receiving
• Prepare orders for shipment and delivery
• Track incoming and outgoing inventory
• Verify receiving documentation and counts
• Load, unload, and move products safely throughout warehouse operations
• Support shipment correction and inventory discrepancy resolution
Equipment Operation
• Operate pallet jacks, hand trucks, lift gates, scanners, and related equipment
• Conduct daily inspections of warehouse equipment
• Utilize RF scanning equipment and printers
• Follow all safety procedures while operating equipment
Customer Service & Sales Support
• Build and maintain positive customer relationships
• Support customer inventory requirements and replenishment needs
• Address customer questions, concerns, and service requests
• Promote company products, services, and programs
• Identify customer needs and recommend solutions
• Participate in customer meetings and presentations as needed
Safety & Compliance
• Maintain clean, organized, and safe work areas
• Adhere to company policies and safety standards
• Follow hazardous materials procedures and regulations
• Complete all required documentation and reports
• Ensure compliance with inventory control procedures
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
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