NEW JOB OPENING
SERVICENOW DEVELOPER ITSM INTEGRATIONS & AI
IN RICHMOND, VA, USA!

 

Date Posted: 08/20/2026
Hiring Organization: Rose International
Position Number: 506020
Industry: Government/Staffing
Job Title: ServiceNow Developer ITSM Integrations & AI
Job Location: Richmond, VA, USA, 23294
Work Model: Hybrid
Work Model Details: This position requires on-site 2-3 days a week
Shift: Regular
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 75.00
Max Hourly Rate($): 80.00
Must Have Skills/Attributes: API, JavaScript, REST, ServiceNow, Troubleshooting
Experience Desired: ServiceNow development and configuration (4 yrs); JavaScript and ServiceNow client-side and server-side scripting (3 yrs); API integration design, security, and troubleshooting (2 yrs); REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring (2 yrs); ServiceNow ITSM processes and modules (2 yrs); Flow Designer, Integration Hub, Service Catalog, ACLs, and automated testing (2 yrs); ServiceNow data models, tables, reference relationships, and CMDB (2 yrs)
Required Certifications/Licenses: Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL

**C2C is not available**

 

Job Description
***Only qualified ServiceNow Developer ITSM Integrations & AI candidates located in the Richmond, VA area will be considered due to the position requiring an onsite presence***

Required Certification:
• Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification

Required Skills:
• ServiceNow development and configuration (4 Years)
• JavaScript and ServiceNow client-side and server-side scripting (3 Years)
• API integration design, security, and troubleshooting (2 Years)
• REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring (2 Years)
• ServiceNow ITSM processes and modules (2 Years)
• Flow Designer, Integration Hub, Service Catalog, ACLs, and automated testing (2 Years)
• ServiceNow data models, tables, reference relationships, and CMDB (2 Years)
• User-centered solution design, accessibility, security, and maintainability (2 Years)
• Testing, code review, source control, and release-management practices (2 Years)
• Analytical, troubleshooting, documentation, and communication skills (3 Years)
• Collaboration with technical and non-technical stakeholders (3 Years)
• Employee Center, Service Portal, UI Builder, and configurable workspaces (2 Years)
• ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search (2 Years)

Preferred Skills:
• Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine
• Automated deployment pipelines, Agile delivery, and DevOps practices

About the Role: Client is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued

Job responsibilities:
• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
• Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
• Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
• Troubleshoot complex platform, integration, data, and performance issues
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

EMPLOYEE COMMENTS

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