NEW JOB OPENING
SENIOR SYSTEMS ENGINEER
IN Lansing, MI, USA!

 

Date Posted: 05/08/2025
Hiring Organization: Rose International
Position Number: 482413
Job Title: Senior Systems Engineer
Job Location: Lansing, MI, USA, 48933
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 75.00
Max Hourly Rate($): 85.00
Must Have Skills/Attributes: Cisco, CUCM, Design, Documentation, Engineering, Technical Support, Telephony

 

Job Description
***Only qualified Senior Systems Engineer candidates located near the Lansing, MI area to be considered due to the position requiring an onsite presence***



Required Skills:

• Cisco Unified Contact Center Express (UCCX) (5+ years)

• Cisco Unified Communications Manager (CUCM) (5+ years)

• Cisco Unity Connections (CUC) (5+ years)

• Clear and concise written and verbal communication is crucial to success and productivity in this role.



Client is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX).



Job Responsibilities:

• Enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource

• This resource will provide Level 2 and 3 technical support training and knowledge transfer to the Telephony Services staff

• This resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC)



Interview Process:

• This is a Virtual Interview via MS Teams video

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I am very happy with the Rose International, and the professionalism of the employees.

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Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

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