Date Posted: 05/20/2026
Hiring Organization: Rose International
Position Number: 501499
Job Title: Client Engagement Associate
Job Location: Remote, USA
Work Model: Remote (New York)
Shift: CST
Employment Type: Permanent
FT/PT: Full-Time
Must Have Skills/Attributes: Account Management, Recruiting, Staffing, State Agency experience
Experience Desired: Staffing, recruiting, account management, or workforce solutions (3+ yrs); Experience supporting New York State government staffing contracts (0+ yrs); Experience supporting IT, professional, administrative, or government staffing engagements (0+ yrs); Familiarity with New York State procurement and staffing processes (0+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
Job Description
We are seeking a driven and relationship-focused Staffing Account Manager to support and expand our staffing and consulting business throughout New York State. The ideal candidate will have experience managing staffing accounts, supporting government and commercial staffing contracts, coordinating recruiting activities, and building strong client relationships. They should be local to the Albany or surrounding area.
This role will serve as the primary point of contact for assigned accounts and will work closely with recruiting teams, consultants, and client stakeholders to ensure successful delivery of staffing services and exceptional customer satisfaction.
Required Qualifications:
• 3–5 years of experience in staffing, recruiting, account management, or workforce solutions
• Strong client relationship management and communication skills
• Ability to manage multiple accounts and priorities simultaneously
• Experience coordinating recruiting and onboarding activities
• Knowledge of staffing industry processes, contract staffing, and consultant management
Preferred Qualifications
• Experience supporting New York State government staffing contracts strongly preferred
• Familiarity with New York State procurement and staffing processes
• Experience supporting IT, professional, administrative, or government staffing engagements
• Existing relationships within New York State agencies or public-sector organizations
• Familiarity with HBITS, Project Based IT Consulting (PBITS), or other New York State contract vehicles is a plus
Client Engagement Associate Key Responsibilities:
• Manage and grow staffing accounts across New York State
• Serve as the primary liaison between clients, recruiters, consultants, and internal leadership
• Develop strong client relationships through regular communication and account support
• Coordinate staffing requirements, candidate submissions, interviews, onboarding, and consultant engagement activities
• Work closely with recruiting teams to identify qualified candidates for open positions
• Monitor consultant performance, assignment status, extensions, and transitions
• Support contract compliance, reporting requirements, and service-level expectations
• Resolve client and consultant issues in a timely and professional manner
• Identify opportunities for account expansion and additional staffing services - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
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