NEW JOB OPENING
REFERRAL PROCESSOR
IN Atlanta, GA, USA!

 

Date Posted: 05/12/2026
Hiring Organization: Rose International
Position Number: 501090
Industry: Healthcare
Job Title: Referral Processor
Job Location: Atlanta, GA, USA, 30305
Work Model: Onsite
Shift: Expected shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Customer Service, Medical Terminology, Typing
Experience Desired: Phone experience, including outgoing and/or inbound calls including escalations (1 yrs); Healthcare setting (2 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma OR equivalent required



Required Qualifications/Skills/Experience:

• Two (2) years of previous experience in a healthcare setting required

• Minimum of one (1) year of phone experience, including outgoing and/or inbound calls and escalations required

• Knowledge of medical terminology required

• Typing speed of 35 WPM required

• Strong customer service skills and the ability to multitask

• Experience using 10-key touch pad required

• Demonstrated customer service skills and customer-focused abilities

• Working knowledge and/or ability to understand CPT-4 and ICD-9 coding principles

• Professional communication and organizational skills required

• Seasonal Flu Vaccination/Declination required Nov 1 – Apr 30

• Flu vaccination required prior to start date for onsite workers



Overview:

• 3-month assignment to start with a high probability of extension

• Schedule: 40 hours per week, 8 hours per day

• Parking deck available and parking permit provided

• Professional dress code required

• Potential opportunity for extension and possible FTE conversion based on business need



Job Summary:

• The Referral Processor I performs a variety of clerical procedures to process outside medical referrals, functions as a liaison, and works independently

• This role focuses on delivering excellent customer service while supporting members/patients and maintaining productive working relationships

• The ideal candidate will actively seek information to understand member/patient circumstances, expectations, and needs while responding quickly to resolve issues



Job Responsibilities:

• Process outside medical referrals accurately and efficiently

• Function as a liaison between members/patients and healthcare teams

• Handle inbound and outbound calls, including escalations when needed

• Build rapport and maintain cooperative relationships with members/patients

• Understand and respond to member/patient needs in a timely manner

• Maintain accurate records and documentation

• Utilize medical terminology, CPT-4, and ICD-9 coding knowledge in daily tasks

• Perform clerical and administrative support duties independently

• Demonstrate strong multitasking and customer service skills in a fast-paced environment



Industry:

• Healthcare
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

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