Date Posted: 12/23/2025
Hiring Organization: Rose International
Position Number: 494945
Industry: Healthcare
Job Title: Referral Processor
Job Location: Atlanta, GA, USA, 30305
Work Model: Onsite
Shift: Expected shift: 8 AM to 5 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: 10-Key, Customer Service, Medical Terminology, Multitask
Experience Desired: Healthcare setting. (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma OR General Education Diploma (GED).
Work Schedule:
• 40 hours per week.
• 8 hours per day.
• Expected shift: 8 AM to 5 PM.
Required Qualifications/Skills/Experience:
• Minimum two (2) years of previous experience in a healthcare setting.
• Minimum one (1) year of phone experience, including inbound and outbound calls and escalations.
• Strong knowledge of medical terminology.
• Typing speed of at least 35 words per minute.
• Experience using a 10 key touch pad.
• Strong customer service skills with the ability to multitask.
• Demonstrated customer focus and ability to understand patient needs.
• Working knowledge of, or ability to understand, CPT 4 and ICD 9 coding principles.
Overview:
• This role supports referral processing operations in a fast-paced healthcare environment.
• The position requires strong attention to detail, communication skills, and patient-focused service.
• The role is KP onsite and requires compliance with vaccination policies prior to start.
Job Summary:
• Performs a variety of clerical procedures to process outside medical referrals.
• Functions as a liaison between members, patients, and healthcare teams.
• Works independently while ensuring accuracy, timeliness, and compliance with healthcare standards.
• Builds and sustains productive relationships with members and patients.
Job Responsibilities:
• Process and manage medical referrals accurately and efficiently.
• Act as a liaison to coordinate referral-related communication.
• Make members and patients the primary focus of all actions.
• Actively seek information to understand patient circumstances, problems, expectations, and needs.
• Build rapport and maintain cooperative relationships with patients.
• Respond promptly to patient needs and resolve issues as they arise.
• Ensure actions and decisions positively impact patient experience.
Work Location:
• Onsite.
• Office location: Atlanta GA 30305.
Vaccination Requirement:
• Flu vaccination is required prior to starting the role.
Parking Situation:
• Parking deck available.
• Parking permit provided.
Dress Code:
• Professional.
Assignment Duration:
• Option to extend: Yes.
• Option to convert to FTE: Maybe, if deemed necessary.
Industry:
• Healthcare
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
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