NEW LEGAL RECEPTIONIST & SWITCHBOARD.MS OPS ONSITE JOB
IN Boston, MA, USA!

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Posted: 09/12/2023
Company: Rose International
Employment Type: Full Time/Temporary to Hire

Job Title: Legal Receptionist & Switchboard.MS Ops Onsite
Location: Boston, MA 02111
Duration: 4 Months+
Pay Rate: $20.00


Job Description:
Seeking experience candidates that will be responsible for handling client incoming and outgoing mail/packages.
- Producing copy/print & scan request for clients.
- Answering client concerns via phone and emails.
- There is no extensive walking, standing or lifting. No lifting above 50#.
- The skills seeking are Someone with Customer service and copy/print production experience.
- Preferably in legal professional setting

Responsibilities:
- Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.
- Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
- Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
- Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times.
- Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
- Engages in company and community service events or firm initiatives, philanthropies.
- Performs light clerical/admin asst duties:
o Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
o Prepares documents, maintains files and calendars, schedules appointments and meetings as required.
o Prepares legal documents and correspondence from draft or dictated text as required. o Manages calendars and assists in meeting deadlines as required.
- Provides light housekeeping duties, maintaining an organized work space.
- Provides “value added” services as approved by Site Manager/Supervisor.
- Builds professional relationships with clients as well as employees within the firm.
- Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
- Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
- Maintain proper visitor and guest security procedures as laid out by the client and the firm.
- Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and / or questions.
- Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.
- Maintain professional appearance and cleanliness of firm lobby.
- Orders supplies when necessary, organize supply room, supply closets etc.
- Performs light hospitality when necessary, coffee, water, order food, drinks.
- Performs other duties as assigned.

Required:
- High school diploma required.
- Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment.
- Associate Degree or Bachelor’s degree preferred.
- MS Office Suite experience, specifically Word, Excel and Power Point.
- Excellent customer service skills and detail oriented.
- Ability to handle multiple tasks simultaneously.
- Demonstrated organizational and communications skills.
- Proactive attitude.

Dress Code:
- Business casual.
- Sneakers are ok but must be all Black.