Date Posted: 06/15/2026
Hiring Organization: Rose International
Position Number: 502818
Industry: Software
Job Title: Receptionist Directory Assistant
Job Location: Boston, MA, USA, 02210
Work Model: Onsite
Shift: Regular working hours
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 9
Min Hourly Rate($): 28.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: MS Excel, MS Office, MS Word, Receptionist
Experience Desired: Customer service (1-3 yrs); Ability to triage situations and flexibility with changing factors (1-3 yrs); Concierge/Front desk reception (1-3 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education :
• High School Diploma or equivalent.
Required Skills:
• Customer service is the main requirement for this role
• Ability to triage situations and be flexible with which items takes priority based on changing factors
• Basic computer literacy, especially with Outlook (Slack and Teams are bonuses) ·
• Concierge/Front desk reception experience
• Recordkeeping: May need to maintain guest records and supervise hotel staff members.
Year of Experience:
• 1-3 years
Overview:
Our receptionist/concierge is responsible for providing superior customer service to our clients, visitors, and employees.
Principal duties and responsibilities:
• Maintain professional appearance of building lobby and reception area.
• Ensure meeting rooms serviced appropriately prior to meetings/events and assist with large events set up, room reservation, planning, and execution.
• Receive/ distribute mail and perform shipping functions for facility.
• Function as a liaison between event coordinators, customers, vendors, and visitors.
• Support, manage visitor tours and function as an ambassador to event coordinators.
• Assist visitors for meetings.
• Ability to demonstrate excitement and pride to be part of the Client team.
• Professionally manages all phone calls and routes callers and answers questions in a timely and courteous manner.
• Maintains security requirements by ensuring visitors and contractors sign visitor log and by distributing guest badges.
• Alerts Security or Facilities staff of any disturbances or potential issues.
• May function as point of contact in case of an emergency or disaster, coordinating with Facilities staff.
• Coordinate taxi service, van service or contracted bus service for large meetings and events.
• Uses company intranet to look up employees’ contact information.
• Communicate with employees on site-specific issues.
• Generate purchase orders using Ariba and manage expenses in concur.
• Distributes all outbound mail in time for daily departure by courier or USPS. Manages international shipping function and becomes familiar with relevant shipping rules and regulations.
• Manages conference room bookings, loaner equipment (remote controls, adaptors, headphones, etc.) distribution.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
EMPLOYEE COMMENTS