NEW JOB OPENING
FRONT DESK COORDINATOR - RECEPTIONIST
IN South San Francisco, CA, USA!

Requirements:

• High school diploma or equivalent

• Minimum of one (1) year of experience in a front desk, clerical, administrative, or customer service role

• Proficiency in Microsoft Office tools, including Word and Excel

• Strong verbal, written, and active listening communication skills

• Excellent organization and time management skills, including prioritization and multitasking

• Ability to manage daily workloads independently and seek guidance when priorities conflict

• High attention to detail with a commitment to accuracy and timeliness

• Ability to lift and carry up to 25 pounds



Preferred Qualifications:

• Experience supporting multiple departments in a corporate office environment

• Previous experience with procurement processes, purchase orders, or expense reconciliation

• Experience working in a healthcare, technology, or regulated industry

• Demonstrated ability to interact professionally with senior executives and external stakeholders

• Proactive, service oriented mindset with a strong sense of accountability



Job Summary:



• First Databank (FDB) is seeking a Front Desk Coordinator/Receptionist to serve as the first point of contact for internal and external customers.

• This role is critical to ensuring a welcoming, secure, and well-organized office environment while providing administrative and operational support to the Facilities, Marketing, and Human Resources teams.

• The ideal candidate is professional, detail oriented, service driven, and thrives in a collaborative healthcare information technology environment.

• As part of a mission driven organization transforming drug and medical device data into knowledge used by thousands of healthcare organizations worldwide, this role contributes directly to FDB’s ongoing growth and impact on improving human health.



Responsibilities:

• Serve as the primary point of contact at the front desk, greeting all employees and visitors in a professional and friendly manner

• Answer and manage the main phone line; route incoming calls to appropriate personnel

• Interface daily with employees, clients, vendors, and senior level executives

• Maintain workplace security by issuing, collecting, and tracking visitor badges and maintaining visitor logs

• Manage front desk operations, including conference room setup and general office organization

• Receive, sort, distribute, and ship all incoming and outgoing mail and packages (USPS, FedEx, UPS, GSO, etc.)

• Process mail daily, ensuring accurate and timely delivery and shipment

• Order, organize, and maintain office supplies; create purchase requisitions and assist with purchase orders

• Support the procurement process, including purchase orders and reconciliation of purchase cards

• Assist the Office Manager and various departments with administrative and operational tasks as needed

• Take ownership of assigned tasks and ensure work is completed accurately and on time

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**