Date Posted: 05/20/2026
Hiring Organization: Rose International
Position Number: 501547
Industry: Medical Equipment & Supplies
Job Title: Quality Assurance Specialist
Job Location: San Antonio, TX, USA, 78249
Work Model: Hybrid
Work Model Details: Hybrid role (4 days onsite, Monday to Thursday)
Shift: Hybrid role (4 days onsite, Monday to Thursday), Monday to Friday, 7:30 AM to 4:30 PM CT
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Analytical Skills, Quality Assurance, Quality Management
Experience Desired: Quality assurance or similar role (2+ yrs); Proficiency in Excel Windows 10 and Microsoft 365 Outlook (1 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Only qualified Quality Assurance specialist candidates located near the San Antonio, TX area to be considered due to the position requiring an onsite presence
Required Education
• Bachelor’s Degree (BS) in Business Quality Management or related field preferred
Required Experience
• 2+ years of quality assurance or similar experience
• Experience with auditing or call/chat monitoring
• Experience using scorecards for performance evaluations
• Experience with data tracking reporting and feedback delivery
Technical Skills
• Proficiency in Excel Windows 10 and Microsoft 365 Outlook
• Experience using MS Forms
• Experience with quality monitoring tools
Soft Skills
• Attention to detail
• Communication and coaching skills
• Time management
• Analytical thinking
• Collaboration adaptability and accountability
• Strong problem-solving skills
• Ability to manage multiple priorities
Preferred Qualifications
• Technical Skills
• Experience with SAP JDE i5
• HighRadius experience is a plus
• Knowledge of regulatory compliance standards and best practices
Responsibilities
• Monitor and evaluate interactions for quality standards
• Perform QA evaluations using MS Forms
• Track and report results
• Communicate outcomes and provide feedback/coaching
• Maintain QA metrics and supporting documentation
• Collaborate with training teams and management to address performance gaps
• Prepare detailed quality reports
• Identify process improvement opportunities
• Ensure compliance with quality standards across operations
Shift Notes
• Hybrid schedule requiring onsite work Monday through Thursday and remote work on Friday
• Standard business hours Monday through Friday from 7:30 AM – 4:30 PM CT
• Consistent daytime schedule with no overnight shifts mentioned
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
EMPLOYEE COMMENTS