Date Posted: 01/06/2026
Hiring Organization: Rose International
Position Number: 495151
Industry: Social Media
Job Title: Content Moderation and Quality Assurance Specialist
Job Location: Austin, TX, USA, 78702
Work Model: Onsite
Shift: Mon - Fri 40 hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 28.00
Max Hourly Rate($): 28.00
Must Have Skills/Attributes: Analytical Skills, Communications, Data Analysis, Reporting
Experience Desired: Experience in content moderation, quality assurance, or a related field (4+ yrs); Strong understanding of content moderation policies, procedures, and guidelines (4+ yrs); Experience using Excel to analyze large sets of data, excellent analytical, problem-solving (4+ yrs); Experience working with vendors or external partners preferred (4+ yrs); Familiarity with data analysis and reporting tools preferred (4+ yrs); Ability to work independently and collaboratively as part of a team (4+ yrs)
**C2C is not available**
Job Description
Client Approved Onsite Location: Onsite in Austin, TX (downtown; parking fees)
REQUIRED
- Bachelor's degree preferred
- 4+ years of experience in content moderation, quality assurance, or a related field.
- Strong understanding of content moderation policies, procedures, and guidelines.
- Experience using Excel to analyze large sets of data.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively as part of a team.
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
- Experience working with vendors or external partners preferred.
- Familiarity with data analysis and reporting tools preferred
Nice to Have
- Experience with content moderation platforms and tools.
- Knowledge of industry best practices and standards for content moderation and quality assurance.
- Certification in content moderation or a related field.
Job Description:
We are seeking a highly skilled and detail-oriented Content Moderation and Quality Assurance Specialist to join our team as a Contingent Worker (Contract). The successful candidate will be responsible for training cutting edge AI models for content moderation, for ensuring the quality and accuracy of content moderation decisions, creating golden sets, calibrating vendor sites, and managing vendor relationships.
This is an excellent opportunity for someone who is passionate about content moderation and quality assurance to make a meaningful impact on our organization.
Key Responsibilities:
• Content Moderation Quality Assurance: Review and evaluate content moderation decisions made by vendors to ensure accuracy, consistency, and adherence to policies and guidelines.
• Golden Set Creation: Develop and maintain golden sets of content to test and calibrate vendor performance, ensuring that they meet our quality standards.
• Vendor Site Calibration: Collaborate with vendor sites to identify areas for improvement, provide feedback, and implement calibration plans to enhance their performance.
• Vendor Management: Build and maintain strong relationships with vendors, providing guidance, support, and performance metrics to ensure they meet our quality expectations.
• Process Improvement: Identify opportunities to improve content moderation processes, workflows, and tools, and collaborate with internal stakeholders to implement changes.
• Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance.
• Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, and leadership, to ensure alignment and collaboration on quality assurance initiatives.
• Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices.
Requirements:
• 4+ years of experience in content moderation, quality assurance, or a related field.
• Strong understanding of content moderation policies, procedures, and guidelines.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively as part of a team.
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
• Experience working with vendors or external partners preferred.
• Familiarity with data analysis and reporting tools preferred.
Nice to Have:
• Experience with content moderation platforms and tools.
• Knowledge of industry best practices and standards for content moderation and quality assurance.
• Certification in content moderation or a related field.
• Working Conditions:
• This role will be performed hybridly in an office setting, depending on the location and needs of the business.
• Must be able to work in a fast-paced environment with multiple priorities and deadlines.
• This role is NOT expected to encounter and engage with graphic content, however it is possible that some content may be offensive or graphic. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
EMPLOYEE COMMENTS