Date Posted: 07/30/2026
Hiring Organization: Rose International
Position Number: 504938
Industry: Medical Equipment & Supplies
Job Title: Quality Assurance Analyst
Job Location: Tempe, AZ, USA, 85281
Work Model: Hybrid
Work Model Details: Monday to Friday, 7:30 AM to 4:30 PM CT (Hybrid on
Shift: Monday to Friday, 7:30 AM to 4:30 PM CT (Hybrid only Friday).
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Interpersonal Skills, Microsoft Excel, SAP
Experience Desired: Experience in quality assurance or similar role (2+ yrs); Experience performing performance evaluations using scorecards (2 yrs)
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
***Only qualified Quality Assurance Specialist candidates located near Tempe, Arizona to be considered due to the position requiring an onsite presence (Hybrid only Friday)***
Preferred Education
* Bachelor's degree (Business, Quality Management, or related field) preferred
Required Experience
* 2+ years of experience in Quality Assurance or a similar role
* Experience with quality assurance, auditing, or call/chat monitoring
* Experience performing performance evaluations using scorecards
* Experience tracking and reporting data and providing feedback
* Experience working in a high-volume environment while maintaining accuracy and consistency
Tech Skills
* Proficiency with Microsoft Excel
* Proficiency with Windows 10
* Proficiency with Microsoft 365 including Outlook
* Experience with Microsoft Forms
* Experience with SAP preferred
* Experience with JDE preferred
* Experience with i5 preferred
* HighRadius experience is a plus
* Proficiency with quality monitoring tools
* Knowledge of regulatory compliance standards and best practices
Soft Skills
* Strong attention to detail
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Coaching and feedback delivery skills
* Time management skills
* Collaboration skills
* Adaptability
* Accountability
* Customer focus
* Continuous improvement mindset
* Ability to build rapport
Responsibilities
* Monitor and evaluate interactions to ensure adherence to quality standards
* Perform quality assurance evaluations using Microsoft Forms
* Track quality metrics and report evaluation results
* Communicate findings and provide coaching and feedback
* Develop and implement quality assurance processes and guidelines
* Maintain quality documentation and support compliance activities
* Prepare and present quality reports to management and stakeholders
* Identify process improvement opportunities and recommend solutions
* Collaborate with training teams and management to improve service quality
* Review large volumes of data and interactions
* Manage multiple priorities in a fast-paced environment
* Support operational efficiency and customer satisfaction initiatives
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
EMPLOYEE COMMENTS