NEW JOB OPENING
EMPLOYEE RELATIONS (ER) OPERATIONS PROCESS MANAGER
IN Austin, TX, USA!

 

Date Posted: 02/04/2026
Hiring Organization: Rose International
Position Number: 496577
Industry: IT Company
Job Title: Employee Relations (ER) Operations Process Manager
Job Location: Austin, TX, USA, 78727
Work Model: Hybrid
Work Model Details: Hybrid: 3 days onsite in a week
Shift: General Business Hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 63.52
Max Hourly Rate($): 68.41
Must Have Skills/Attributes: CRM, ServiceNow, Workday
Experience Desired: ER Process Ownership (5 yrs); Demonstrated ability to streamline or improve ER/HR processes and implement changes successfully. (5 yrs); Hands-on application of U.S. labor and employment laws in ER decisions and processes. (5 yrs); Use of metrics, reporting, or analytics to influence ER process improvements. (5 yrs); Experience leading ER operational programs or projects from planning to execution. (5 yrs); Systems Experience (Workday / ServiceNow) (4 yrs)
Required Minimum Education: Bachelor’s Degree
Preferred Education: Master’s Degree

**C2C is not available**

 

Job Description
Education and Experience:

• Bachelor’s degree or equivalent education

• You have significant experience in an ER/HR role.

• You have significant experience leading ER/HR projects and working in a People/ER global team.

• You have significant experience leading change and implementing solutions.

• You have strong US employment law knowledge and practice.

• Strong knowledge of People-centered technologies such as ServiceNow CRM and/or WorkDay



Key Qualifications:

You will be an experienced ER professional who is skilled at managing sensitive ER processes as well as driving change and optimization of processes:

• You have deep expertise in ER/HR processes, specifically, but not limited to, performance management and separation processes, and are confident in managing complex administration, documentation, and reporting.

• You are highly analytical and enjoy using data to tell a story and build influence.

• Partnership is at the heart of how you work; building relationships is critical to the success of this role

• You have experience setting an operationally-minded program strategy and proven experience delivering on the same

• You are a natural planner and have a flair for project management.

• You know how to streamline processes and have a deep understanding of the change management that is connected to process transformation

• You are an extraordinary communicator with a knack for fostering positive relationships with people in different disciplines and at different levels.

• You are curious, flexible, a good listener, and a proven problem solver.

• You are results-oriented, and you are comfortable with ambiguity. Navigating and pivoting in an ever-changing environment does not disrupt you and your goals.



  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

Apply Now

 

About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

EMPLOYEE COMMENTS

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