NEW JOB OPENING
SENIOR TECHNICAL PROJECT MANAGER
IN Remote, USA!

Required Education:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field.



Preferred Education:

• Master's or other related advanced degree preferred.



Preferred Certifications:

• PMI or PMP certification preferred.



Must-Have Skills:

• 5+ years TPM experience in infrastructure / data center environments

• Cross-organizational project execution (driving work across multiple teams/orgs)

• Strong communication and conflict resolution with engineering stakeholders



Preferred Skills:

• Public cloud experience (hyperscaler compute/capacity)

• Supply chain / capacity planning exposure

• Frontline escalation support for engineering or product teams



Overview:

The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.



Job Responsibilities:

• Frontline support for engineering escalations

• Project execution across the central ads capacity program and internal infrastructure teams

• Supply chain coordination between hardware program and infra partners

• Review project plans to plan and coordinate project activity.

• Manage user help system, creating process documentation / knowledge bases to improve self-service.

• Proactively identify methods to automate the help system and drive automation / tooling requirements.

• Provide users with technical front-line support for infrastructure capacity issues.



Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

• Basic ability to work independently and manage one’s time.

• Basic knowledge of computer hardware and software.

• Basic knowledge of business and management principles involved in strategic planning and resource allocation.

• Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.

• Experience in owning a front-line technical customer support system strongly preferred.

• Experience in driving execution of complex x-organization infrastructure supply chain projects.





Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**