Date Posted: 07/30/2026
Hiring Organization: Rose International
Position Number: 504945
Industry: Manufacturing
Job Title: Technical Education Account Manager - Healthcare & Medical Imaging
Job Location: Cary, NC, USA, 27511
Work Model: Onsite
Shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 8
Min Hourly Rate($): 45.00
Max Hourly Rate($): 50.00
Must Have Skills/Attributes: Account Management, Customer Service, Project Management, SAP
Experience Desired: Experience in the field of Technical Education (5+ yrs); SAP experience strongly preferred (1+ yrs); Understanding of the healthcare education marketplace; diagnostic imaging and therapy experience (1+ yrs)
Required Minimum Education: Associate’s Degree
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Required Education:
• Associate Degree and 5 years’ experience in the related field
Preferred Education:
• BS/BA in related discipline
Qualifications/Skills/Experience:
• Over 5 years’ experience in the field of Technical Education
• Excellent verbal, written, and presentation communication skills
• Proven ability to build trust and credibility with customers at multiple organizational levels
• Ability to manage multiple customer accounts, transactions, and priorities effectively
• Detail-oriented, process-driven, and customer-focused with strong ownership and accountability
Preferred Qualifications:
• SAP experience strongly preferred
• Typically, successful experience in a related field and successful demonstration of Key responsibilities and Knowledge.
• Understanding of the healthcare education marketplace; diagnostic imaging and therapy experience preferred
Responsibilities:
Operational Execution – Project
• Serve as the primary point of contact for the project within the Technical Education team.
• Build and maintain trusted, long-term relationships with internal teams, customer stakeholders and decision makers to execute the goals and objectives of the project.
• Manage assigned project accounts throughout the customer engagement lifecycle.
• Partner with RSMs to develop account-specific strategies for hospitals identified with training gaps.
• Ensure customers understand available training solutions and compliance requirements.
Training Coordination
• Maintain alignment between customer needs, training availability, and project objectives.
• Participate in project planning and review meetings with RSMs and Technical Education
• Identify appropriate technical education offerings based on system-specific training gaps.
• Coordinate engineer registrations for instructor-led, virtual, and web-based training programs.
• Monitor enrollment progress and address scheduling or registration challenges.
Communication Management
• Execute customer communication plans developed in collaboration with RSMs.
• Conduct outreach to hospitals regarding identified training opportunities.
• Maintain regular communication with customers regarding training schedules, prerequisites, and registration requirements.
• Document customer interactions and project updates.
Position Summary:
• The Account Manager – Technical Education (Contract) serves as the primary point of contact for all technical education project related activities and is responsible for overseeing the successful execution of the program
• The project emphasizes collaboration among Service Sales, Regional Service Managers (RSMs), and Technical Education to assess compliance with trained engineers within hospitals, while also identifying and delivering targeted educational opportunities to help hospitals achieve and maintain compliance.
• Working closely with Regional Service Managers (RSMs), customers, and Technical Education leadership, the Account Manager identifies training gaps, develops account-specific engagement plans, coordinates customer communications, and facilitates engineer enrollment in training programs
• The role is responsible for driving training participation, ensuring visibility among stakeholders, and helping hospitals achieve and maintain compliance requirements through targeted technical education.
• A successful Account Manager maintains a strong understanding of project objectives, technical education offerings, registration processes, and organizational priorities
• This individual demonstrates exceptional project coordination, stakeholder management, and communication skills while ensuring a high-quality customer experience and successful program outcomes. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
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