NEW JOB OPENING
SENIOR IT PROJECT MANAGER ENTERPRISE & CALL CENTER PROJECTS
IN LANSING, MI, USA!

 

Date Posted: 11/09/2026
Hiring Organization: Rose International
Position Number: 510489
Industry: Government/Staffing
Job Title: Senior IT Project Manager Enterprise & Call Center Projects
Job Location: Lansing, MI, USA, 48933
Work Model: Hybrid
Work Model Details: Hybrid schedule 2 days onsite/week
Shift: Mon-Fri,8:00am-5:00pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 65.00
Max Hourly Rate($): 70.00
Must Have Skills/Attributes: Agile, Portfolio Management, Project Management, Written Communication
Experience Desired:
Project management experience with Enterprise IT Initiatives (5 yrs),
Prior client or equivalent Project Management Methodology based on PMI (5+ yrs),
Project and Portfolio management System e.g. Clarity, Microsoft Project (5+ yrs),
Project management experience with Enterprise IT Initiatives (5+ yrs),
Agile experience (3+ yrs),
Strong Leadership and communication skills (10 yrs),
Clear and concise written and verbal communication is crucial to success and productivity in this role (5 yrs)
Required Minimum Education: Associate’s Degree
Preferred Certifications/Licenses: ITIL Certification, PMP Certification

**C2C is not available**

 

Job Description

REQUIRED EDUCATION:
• Associate's Degree

PREFERRED CERTIFICATION
• ITIL Certification preferred
• PMP Certification preferred

REQUIRED SKILLS/ EXPERIENCE:
• Project management experience with Enterprise IT Initiatives: 5 years
• Prior client equivalent Project Management Methodology based on PMI: 5 years
• Project and Portfolio management System e.g. Clarity, Microsoft Project: 5 years
• Agile experience: 3 years
• Strong Leadership and communication skills: 10 years
• Clear and concise written and verbal communication is crucial to success and productivity in this role

ABOUT THE ROLE: Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions. Experienced Project Manager for managing multiple complex IT Enterprise Projects with strong communication skills to work at all levels of organization. Follows project management industry practices based on PMI.

ESSENTIAL DUTIES/ RESPONSIBLITIES:
• Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope
• Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to IT Infrastructure
• Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting
• Utilize the State’s Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects
• Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives



  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

EMPLOYEE COMMENTS

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