NEW JOB OPENING
SENIOR PROGRAM MANAGER
IN Springfield, MA, USA!

Required Education:

• High School Diploma or Equivalent



Required Qualifications/Skills/Experience:

• Strong leadership and communication skills

• Program planning and execution management experience

• Experience with issue, risk, and action management

• Experience managing offshore and distributed delivery teams

• Strong decision facilitation and stakeholder management skills

• Expertise in dependency management and critical path analysis

• Experience with iteration planning and execution tracking

• Experience with structured iterative delivery methodologies

• Change control and governance experience

• Executive reporting and program dashboard management experience

• Ability to manage cross-functional and cross-track delivery teams



Preferred Qualifications/Skills/Experience:

• Escalation management experience

• Technical dependency management experience

• Velocity tracking and quality metrics analysis experience

• Experience supporting global delivery models with offshore teams



Senior Program Manager Overview:

• The Senior Program Manager serves as the central execution leader for a large-scale, multi-track program

• This is a hands-on delivery leadership role focused on driving execution, governance, cross-functional coordination, and stakeholder communication

• The position is responsible for translating strategic objectives into structured execution plans and maintaining a disciplined delivery cadence across multiple work streams

• This role owns the integrated program plan, including schedules, milestones, dependencies, sequencing, and critical path management

• The Senior Program Manager leads execution activities, drives iteration planning, enforces delivery governance, manages change control processes, and ensures readiness criteria are met before work progresses through delivery phases

• The position partners closely with business and technology stakeholders, facilitating decision-making, resolving risks and issues, coordinating distributed teams, and maintaining alignment across program tracks

• The Senior Program Manager is also responsible for executive-level reporting, steering committee facilitation, program health monitoring, and delivery performance measurement

• Success in this role requires strong leadership, communication, governance, and execution management skills, along with experience supporting global teams operating across multiple time zones



Job Duties:

• Own and maintain the integrated program plan across all workstreams

• Manage schedules, milestones, dependencies, and critical path activities

• Drive daily and weekly execution cadence, including planning and review sessions

• Enforce delivery governance, readiness criteria, and phase gates

• Lead program re-baselining efforts and validate delivery timelines

• Manage program-level risks, issues, actions, and escalations

• Coordinate cross-track dependencies and resource planning activities

• Facilitate steering committee meetings and track decisions and action items

• Prepare executive-level status reports, dashboards, and program updates

• Support change control processes and impact assessments

• Coordinate business and technology stakeholders to maintain delivery alignment

• Manage distributed teams across multiple geographic locations

• Monitor offshore delivery performance and operational effectiveness

• Partner with technical teams to manage sequencing and technical dependencies

• Track velocity, quality metrics, and overall program health

• Ensure consistent communication across stakeholders and leadership teams

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**