Date Posted: 07/24/2026
Hiring Organization: Rose International
Position Number: 504648
Industry: Financial Services
Job Title: Part Time Japanese Bilingual Project Analyst | Customer Experience & Data Analysis
Job Location: Remote, USA
Work Model: Remote
Work Model Details: 100% Telecommute
Shift: Mon - Fri 30 - 35 hours per week
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 30.00
Max Hourly Rate($): 32.00
Must Have Skills/Attributes: Data Analysis, Japanese - Bilingual, Project Plans
Experience Desired: Experience reviewing and editing customer facing materials (2 yrs); Experience preparing reports and conducting data analysis (2 yrs); Experience supporting customer communications/contact (2 yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Required Education
• Bachelor's degree or equivalent work experience
Required Skills and Experience
• Typically up to two years of related experience
• Bilingual Japanese (reading and writing)
• Basic knowledge of assigned business line or functional area
• Well-developed organizational and analytical skills
• Basic knowledge of project management
• Ability to identify and resolve exceptions
• Ability to analyze data
• Experience with customer communication/contact
Preferred Skills
• Experience reviewing and editing customer-facing materials
• Experience preparing reports and conducting data analysis
• Experience supporting customer communications
• Experience working with cross-functional project teams
Job Duties
• Provides project and analytical support to assigned business line or functional area.
• Performs research, analysis, review, development, implementations, and monitoring of new and/or revised products/services.
• Acts as a project liaison with other departments.
• Compiles and analyzes information for assigned projects or areas and makes recommendations based on findings.
• Assessment of quarterly onboarding surveys.
• Prepare and structure categorization of Japanese-language comments from surveys to enable further analysis.
• Support improvements to customer-facing Japanese-language web pages and collateral materials.
• Distribute customer email communications and correspondence.
• Send webinar invitations, follow-up thank you emails, and outreach emails.
• Receive tax forms directly from customers.
• Acknowledge receipt of customer tax forms.
• Forward tax forms to Tax Operations.
• Conduct follow-up communications as needed.
• Perform data analysis.
• Edit and review collateral materials.
• Communicate directly with customers.
• Monitor and report on customer email communications after distribution.
• Handle and process customer correspondence.
Typical Day
• Analyze Japanese-language customer survey responses.
• Organize and categorize customer feedback for reporting.
• Review and improve Japanese-language customer materials.
• Coordinate customer email campaigns and follow-up communications.
• Receive and process customer tax documentation.
• Monitor communication effectiveness and prepare reports.
• Collaborate with internal departments on project-related activities.
• Support ongoing business projects through research and analysis. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
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