NEW JOB OPENING
PRODUCER
IN Toronto, ON, CANADA!

Description:

At Client, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.



Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.



About the team and the role:

• We’re hiring a Producer to manage and support the production function for Client Live Canada. This is an owner/operator role — you’ll run day-to-day production operations, own the production playbooks and standards for Canadian programming, and partner closely with the Programming Manager to scale production across categories and tentpole events. You’ll be hands-on producing shows, improving processes, mentoring partners, and ensuring every stream meets our quality, timing, and engagement goals.

• This role is ideal for someone who loves live content, can manage fast-moving event logistics, and is excited to build repeatable production playbooks while supporting cross-functional partners and sellers.



What you will accomplish:

• Own the Production function for Client Live Canada: run daily production operations and be accountable for show readiness and execution quality.

• Lead end-to-end production for Tier 1–3 events: build run-of-show (ROS), coordinate rehearsals, confirm technical and creative assets, and direct live broadcasts.

• Support the Programming Manager by translating category and marketing priorities into production plans, and serve as the day-to-day owner for production readiness and execution and playbook maintenance.

• Build and maintain production playbooks, templates, and runbooks to scale consistent, high-quality programming.

• Drive pre-production and post-production workflows: asset ingestion, metadata accuracy, rehearsal scheduling, post-show debriefs and performance recaps.

• Troubleshoot live technical and operational issues in real time (asset display, stream timing, transitions), partnering with Live Ops to advance quickly.

• Coach and onboard sellers, hosts and internal partners on production standard processes and on-air storytelling techniques.

• Track production health and deliverables—maintain trackers/calendars and ensure on-time completion of prep achievements.

• Partner cross-functionally with Category, Marketing, Analytics and Live Ops to ensure every event aligns to business and creative goals.

• Identify and implement improvements to reduce risk and shorten turnaround times for event production.



What you will bring:

• 3+ years’ experience in live production, event management, broadcast or digital content production (or equivalent).

• Demonstrated hands-on experience producing and/or directing live events or streaming content.

• Comfort with run-of-show planning, rehearsals, asset management and live troubleshooting. Familiarity with streaming tooling (OBS, broadcast workflows, or equivalent).

• Strong operational rigor and attention to detail; able to manage a mix of recurring live shows, occasional on-site productions, and shifting priorities across the production calendar.

• Excellent communicator who can influence cross-functional partners and coach sellers/hosts.

• Data-informed and process minded — able to document playbooks and turn takeaways into repeatable workflows.

• Bias for ownership and ability to work autonomously in a distributed team.

• Regular travel across Canada and the U.S. to support onsite production and tentpole events; occasional overnight travel may be required.

• Flexibility to work evenings and weekends as needed to support live events, rehearsals, and on-site production schedules.

• Experience in e-commerce, retail tech, or influencer/live commerce is a strong plus.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**