NEW JOB OPENING
USER RESEARCH PROGRAM MANAGER
IN Minneapolis, MN, USA!

 

Date Posted: 04/30/2026
Hiring Organization: Rose International
Position Number: 500573
Industry: Retail
Job Title: User Research Program Manager
Job Location: Minneapolis, MN, USA, 55402
Work Model: Hybrid
Work Model Details: 2 days in office
Shift: 1st shift
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 8
Min Hourly Rate($): 61.00
Max Hourly Rate($): 83.00
Must Have Skills/Attributes: UX DESIGN, UX Research
Experience Desired: Partner with UX Research leadership to manage research operations across enterprise and portfolio (5 yrs); Define and implement methods for measuring the impact of research on product decisions, user exper (5 yrs)
Required Minimum Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
POSITIONS: 1



Education:

• Bachelor’s Degree



Qualifications

• 6+ years of experience in UX Operations, Research Operations, Program Management, or a related field

• Proven experience supporting Research and Design teams within a highly matrixed, product-driven organization

• Strong familiarity with research planning, study tracking, and repository management practices

• Experience developing frameworks to measure research impact from intake through adoption

• Experience supporting user journeys across employee, enterprise, or business partner segments

• Exposure to service design and/or cross-channel experience initiatives



Preferred Skills

• Strong stakeholder management and cross-functional collaboration skills

• Excellent organizational, analytical, and problem-solving abilities

• Ability to translate complex research operations into scalable, repeatable processes

• Experience working in fast-paced environments with competing priorities



Overview

We are seeking a Contingent UX Research Program Manager to support the planning, prioritization, and operational management of UX Research across a large, complex portfolio. This role will partner closely with UX Research leadership to drive alignment with enterprise priorities, optimize research intake and capacity, and improve visibility into ongoing and planned studies.

The ideal candidate brings a strong foundation in research operations or program management and excels at building scalable frameworks that connect research efforts to measurable business impact.



Key Responsibilities

• Partner with UX Research leadership to manage research operations across enterprise and portfolio priorities

• Establish and maintain operating rhythms, trackers, and reporting to ensure visibility into research activities

• Support prioritization of research initiatives based on business goals, customer needs, and team capacity

• Develop and evolve frameworks that connect research intake, execution, outputs, outcomes, and business impact

• Define and implement methods for measuring the impact of research on product decisions, user experience, and organizational outcomes

• Improve transparency and communication across stakeholders regarding research plans, progress, and results



Core Deliverables

• Portfolio-level research tracking and reporting mechanisms

• Standardized intake and prioritization frameworks

• Capacity planning and resource allocation models

• Measurement frameworks linking research outcomes to business impact

• Clear documentation and communication of research insights and value
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

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