Required Education
• High School Diploma or Equivalent
Preferred Education
• Bachelor's Degree in Business, Technology, Management Information Systems, Computer Science, or related field
• Equivalent combination of education and 3-5 years of relevant experience will be considered
Required Qualifications
• Bachelor's degree or 3-5 years of relevant professional experience
• Minimum 3 years of experience gathering and documenting business requirements from stakeholders
• Experience collaborating with cross-functional business and technology teams
• Strong written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities and deadlines simultaneously
• Self-motivated, intellectually curious, and results-oriented
• Strong attention to detail and organizational skills
• Ability to work independently and within a collaborative team environment
• Proficiency with Microsoft Excel, Word, and PowerPoint
Preferred Qualifications
• Bachelor's degree in Technology, Business, or Management Information Systems
• 3-5 years of Agile Product Owner experience
• Experience leading or mentoring teams in Agile methodologies
• Experience writing user stories, features, and acceptance criteria
• Experience working in Agile environments and Scrum teams
• Experience with Agile management tools such as VersionOne (Agility One)
• Experience in airline, travel, hospitality, digital commerce, catering, food service, reservations, airport operations, customer service, or sales operations
• Experience managing product roadmaps and product backlogs
Job Summary
We are seeking a Product Owner, Digital Catering Solutions to support the transformation of customer food and beverage experiences through innovative digital products and operational solutions. This role will be responsible for partnering with business stakeholders, operational leaders, and technology teams to develop and maintain a comprehensive product catalog supporting food, beverage, and onboard service operations.
The ideal candidate combines product ownership expertise, business analysis skills, Agile experience, and a passion for creating exceptional employee and customer experiences. This individual will help drive strategic initiatives that improve operational efficiency, enhance customer experiences, and support enterprise-wide digital transformation efforts.
Job Duties
Product Ownership & Strategy
• Support the development and execution of the Digital Catering Solutions product roadmap
• Partner with stakeholders to define product vision, objectives, and priorities
• Manage product backlogs and prioritize development activities based on business value
• Drive delivery of solutions that improve customer and employee experiences
Requirements Gathering & Analysis
• Gather, document, and analyze business requirements from stakeholders
• Develop detailed user stories, features, acceptance criteria, and functional requirements
• Translate business needs into actionable development requirements
• Ensure solutions align with operational and strategic objectives
Product Catalog Management
• Create, maintain, and optimize product catalog structures supporting food, beverage, and operational assets
• Develop a deep understanding of product data and lifecycle management
• Support enterprise-wide product catalog integration initiatives
• Ensure catalog information supports customer-facing and operational systems
Cross-Functional Collaboration
• Partner with Operations, Commercial, Digital, IT, and Vendor teams
• Facilitate collaboration across multiple stakeholder groups
• Work closely with Technical Product Owners and development teams to prioritize work
• Support seamless integration across enterprise systems and platforms
Agile Delivery
• Participate in Agile ceremonies including:
o Sprint Planning
o Daily Standups
o Backlog Grooming
o Sprint Reviews
o Retrospectives
• Prioritize backlog items based on business value, strategic alignment, and development effort
• Support continuous delivery and iterative product improvements
Data Analysis & Process Improvement
• Analyze operational and business data to identify opportunities for improvement
• Support resolution of complex business and process challenges
• Evaluate and measure product success through defined KPIs and metrics
• Conduct post-implementation reviews and recommend enhancements
Communication & Stakeholder Engagement
• Communicate product priorities, roadmaps, and release updates
• Present product demonstrations and business updates to leadership and stakeholders
• Facilitate alignment across business and technology teams
• Drive adoption of new products and capabilities
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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